CVS

"Worst service, medication was called in by doctor, not refilled , response was - we very busy ! Called serval times about prescription- no response for hours . Very bad service"

"Visited CVS 202 Old Country Road Hicksville. I was told my medication was not covered by insurance and I had to pay out of pocket. I checked with my insurance and IT IS COVERED - A PRIOR AUTHORIZATION FROM THE DOCTOR IS REQUIRED - CVS DIDN'T SEE THIS?? I am now waiting 2 days for them to contact the doctor to give this authorization and I am now on hold for 52 minutes with CVS to find out status. CVS - A WORD TO THE WISE - ANSWER YOUR PHONE !!!!!"

"Manger scot was so helpful and kind. He helped me with photo printing for our school PTA. Thank you once again!"

"I should give this store a lot lower rating but it wouldn't be fair to associates who actually care and do help customers. I have been using this location for years and will never forget that "distinct" smell that would "hit" on a way in... this was taken care of and I thank you for that. Coming to the store and getting attitude from customer support/service and not exactly what you look forward to but I'm a lot of customers can relate to... but being disrespected by the store manager is below the belt even for me; I can take "no" or simple rejection would do, but being told by the manager to, go home, drink some water and make other suggestions.... this is record low. I don't want to come back here for anything it's worth it. This store was a go to, they have an amazing overnight shift with employees deserving recognition, they are amazing, and then you get morning shift with mostly opposite "tude" it just makes you want to leave before you even start. Pharmacy is a completely different "animal" all together, the hold to get any kind of response makes you wonder if they even have staff to respond to inquiries... First part was from a year ago. November 2023. Pharmacy department is the worst, they don't pick up the phone, waited for over an hour and noone pick up the phone on me, waiting on line is not better, evening took about an hour, morning they make you wait for 20 to 40 min just to let you know that they are out of stock on the prescription... unbelievable... we are going to different facility. And to top it all they are pretty unpleasant to deal with."

"Need educated staff for pharmacy everyone over there is passing their jobs to each other They are not communicating with each other I heard the conversation, and they are rude with each other. For that reason, a lot of people got confused, and they have to wait for half hours to receive medicines"