CVS 807 White Plains Road, Scarsdale, NY 10583

"Brian in the pharmacy needs to be fired. He is condescending, disrespectful, irresponsible, and downright rude. I work for a doctor and was hung up on by Brian when I called discuss a prescription. He did not like me telling him that I did not appreciate the tone he was using. I tried to call back and was hung up on twice. This man is in the wrong line of work."

"Huge shout out to the manager, Inayat for always being kind and helping my Mom out every time she's at the store! She always has a very good experience there. Even when I'm shopping here I never have any problems finding what I need or getting help from an associate if I'm having trouble finding something!"

"How pharmacist you can be so rude with an 92 YEARS OLD elder person who is polite and nice with you? You do not like your job, something is wrong in your life we are not responsable of it. This is not acceptable."

"I feel bad for writing this because Brian, the pharmacy manager, is obviously struggling with bad depression or something and needs a lot of help. But, at this point, it's just become a dire situation at this pharmacy. I was in there tonight and witnessed him lash out at an elderly man, almost throw a basket, and put his hands over his eyes and almost begin to cry (not to mention his eye rolls and just basic lack of social skills). There are so many negative reviews about him on Google and it just seems like at this point, someone needs to step in, sit him down, and give him a hug or get him help from a psychiatrist. The first time he yelled at me on the phone, I thought he just lacked training on how to talk to people. But after witnessing him abuse people of all ages and genders, it's clear that he's just miserable at his job because of what I assume is CVS' corporate model that treats their employees like hell, overworks them, underpays them etc. It doesn't excuse his yelling at people and making us all scared to go to CVS, but it does make me feel sorry for him. Brian is clearly not in a position to manage anything, especially in a medical setting with sick and vulnerable people who need to be treated with compassion."

"I used to love going to CVS. You always knew what you needed from the store, but you’d always somehow manage to leave with more. Lately, the CVS experience has changed. It’s very sterile and flat without many checkout employees. The way CVS has cut staff makes me feel like they don’t care about their employees. Since I was a kid in this area, there was a local woman who I knew I’d always see at CVS. She was so sweet and cheery. She’s no longer employed there. There’s no sense of “neighborhood” left to these stores."