United States Postal Service 155 Central Way Southwest, Banner Elk, NC 28604

"Is it possible to give 0 stars for Banner Elk postal service? I had 8 items specifically made for my children and had them sent to Banner Elk North Carolina, and was out for delivery on January 2nd. However, on January 6th, the package still never arrived and it was sent back to the Sender in Wisconsin. I called the postal service in Banner Elk every day to check on delivery, and every day they told me it was out for delivery. However, the package never came! This is the worst experience that I've ever had with the postal service delivery, and I would not recommend sending anything via USPS to North Carolina! I would recommend sending everything FedEx. Banner Elk postal service, let me and my family of 11, that were vacationing here for a week down!! The items were specifically made for my children to use while we were here on vacation! Very, very, disappointed in the the postal delivery in Banner Elk, North Carolina!! The least they could have done was give my phone a call, because they had it on file after I called everyday, and tell me the package was at the Post Office. I could have went there and picked it up. But nope, that didn't happen. Nor did the package get delivery very poor postal service!!!!!!!"

"Can I give zero stars?! Waited on 2 packages from Amazon before leaving town then I get a message from Amazon, “Unfortunately, USPS had an issue when attempting your delivery.” I quickly contacted USPS to find out what happened and got a text message, “No access to Delivery location.” I have a driveway that is clearly marked with large reflective numbers and a mailbox that is also clearly marked with reflective numbers. I was in my house with windows opened. No one drove up my driveway. No attempt was made to deliver. He lied and claimed that he made two attempts to deliver the packages. Apparently this driver was ready to call it a day! Shame on you!"

"By far the most inconvenient delivery service. Very few of my packages get delivered right to my door or in the mailbox, majority don't even attempt to get delivered. No pink slip, nothing. Packages will be "out for delivery" at 6 am then back at the post office marked "undeliverable" an hour later. My mailbox is at the road...I don't get it!! This is the second time my Amazon packages have been returned back to where they came from the same day they're supposed to be delivered. Ridiculous."

"Suzanne at the post office in banner elk helped us with our passport renewals today. She was amazing and very informative and helped me organize my steps I needed to take. I hope she receives some recognition for the amazing job she is doing."

"If negative stars were an option, I would leave it. Items never arrive on time, good luck getting a tracking update, and multiple times I received a note saying that I declined delivery when I did not, granted, those items were relatively heavy (about 20 pound) items, I would have been more than happy to arrange someone to pick it up had they contacted me asking if I could pick them up, but no, instead on delivery day, I got a note saying I refused the delivery, and of course the post office is barely open part time hours, so I had to take time off of work to pick it up. Then we moved into a new place that has locked mailboxes. We wanted to get a new lock because we don’t know who has old keys floating around out there. So we paid the post office to put in a new lock, and it took them THREE WEEKS! This is a horrible horrible post office. Nothing but a bad experience."