Ide Honda

"Another good experience, as I've come to expect. My advisor Nick, is always pleasant to work with, knowledgeable and efficient. Technicians get the job done in a timely manner and leave car as clean as when I dropped it off. Nice, comfortable, accommodating waiting area. All good!"

"I went to Ide Honda on a Friday afternoon to test drive a CRV after I had found out that my previous vehicle needed a repair worth over $2,000. When I say that I was BLESSED to have Jasmine R. as my sales consultant, that is not an understatement in the slightest. She immediately was warm, welcoming and bubbly. Given that this was my first "big girl" vehicle purchase, I was worried that I would feel pushed to make a decision too quickly or that I wouldn't be given all the information I wanted before buying. Jasmine exceeded my expectations in ensuring that not only all my questions were answered, but I was met with immense flexibility and care - even after work hours. She gave me her personal cell phone number, and was extremely responsive to texts and calls. If she didn't know the answer to my question herself, she would reach out to others in her department and get back to me in a timely fashion. This shows immense dedication and conscientiousness to her customers. She also was willing to accommodate my dad's work schedule since he was helping me in the car search, and truly just wanted to make sure I was happy and comfortable with my choice. Once a decision was made, the finalizing process was efficient and painless. Paperwork was all done within 2 hours and I was driving my car home! Overall, I would recommend my experience with Ide Honda to anyone that is in the market for a car and Jasmine is the sole reason I would!"

"Ide Honda Service is the best in the Rochester area, especially "Jim" at the service desk. He greats me politely with a smile, treats me as if I'm the only one there for service and is always helpful resolving any unique issues with either my 2009 Odyssey Van or 2021 Accord Hybrid. The actual service is always excellent, completed in a reasonable time at a fair price and the autos are always left clean after service. Honda Corporation should be very proud of how the Ide Dealership represents them in our community."

"Brad Constantino: I usually dread the process of buying a car. The back and forth, the feeling that I'm being bamboozled, snide comments, unwanted pressure...I am a dedicated Honda customer but I have never enjoyed the experience of buying a new car...Until now. Ide Honda, and SPECIFICALLY, BRAD CONSTANTINO, completely changed this experience. Brad Constantino was an absolute joy to deal with and he is, by far, the best salesman I have ever worked with. First, he recognizes that individuals are working within specific budgets and begins by really listening to the customer. He gets to know his client, and you get the feeling that he is really working to meet your needs and to provide you with a quality product. He's a family man himself and knows his product. He knows what features are needed for a family with young kids and is straightforward with you in terms of what you need and what might be extraneous. He was extremely patient as he considered my questions and worked with the finance department to develop a plan that I could be comfortable with and afford. Throughout the process, he was extremely accessible and promptly answered any questions I had. Even after the purchase was done, he continued to be helpful when I had questions about DMV documents, etc. Brad Constantino is honest and courteous and made this experience actually quite enjoyable. There is NO DOUBT that I will continue to do business with him as long as he continues to sell cars. I'd give him 20 stars if possible! Thanks Brad!"

"Our experience with Ide was wonderful from start to finish. As my first fully independent car purchase, I was unsure of a lot. Our salesman Juan never made me feel bad about asking questions or not knowing things. He was so supportive along every step of the way, and was truly invested in helping us find the right fit. Kiersten was also extremely helpful with financing, was flexible to changes, and supportive as well. With both of their help it was very clear that they not only cared about their jobs, but us as well. They went above and beyond to make the purchase work out, and were able to get everything done start to finish in just days. Thank you for such a great experience!"