Stafford Jewelers

"I've been to this shop three times in the past 10 years for minor watch repairs. You know, replacing bands, sizing bands, replacing batteries. Basic stuff like that. EVERY SINGLE TIME I was told they couldn't help me: "We don't work on [brand] watches." "We don't work on smartwatches at all, even swapping bands." Today it was "Well, we *can* change the battery, but my husband's busy and I don't want to bother him. You can leave it with us and come back in 4 days". I don't know why I bother. The guy who runs the watch repair kiosk at Eastridge Mall does a great job and charges ridiculously low prices for basic repairs. Only takes about 10 minutes, too. EDIT: Now the owner of this shop is slandering me. He said: "If you recall looking around the store when you were there, we had 4 or 5 people waiting to look at Jewelery in our cases." Nope, I was the only person in the store at the time.There was an older lady walking out as I walked in, though. Does she count as 5 people? He said: "I don’t work on smartwatches." That's his prerogative. But I was asking them to just replace a band, not open the watch in any way. But that was 18 months ago. He said: "left watch at 4:30 Friday afternoon" According to Google Maps I was at your shop at 12:33, not 16:30. He said: "Your watch will be available for you to pick up on Monday morning for you to take to the kiosk guy!" Uh, no. When your lovely wife said it would be late Monday afternoon for you to do a 6 minute repair I thanked her and said I'd try my luck elsewhere. He said: "Giving a one star review because we couldn’t accommodate your need at that very moment is petty." No, replying to a bad review with lies is petty. Try again."

"Really kind and does great work. 5/5 jeweler!"

"Very nice small business to support. Always friendly and always prompt and always let's us know the timeframe on what we are asking of them to do. Prices are very fair, always and in my honest opinion too cheap most of the time for the service they provide. Read the reviews here and running a small business ourselves, you can't make some happy no matter what you do. You guys are great."

"They have helped me twice- 1st time was when I had to get a ring cut off my finger (long story) and the 2nd time when I went back to get the same ring repaired as well as repair a clasp on a gold bracelet. Everyone in there is very nice, professional and most importantly quick! They had both the ring and bracelet repaired in about a week and even gave me 2 price quotes for different types of clasps for the bracelet. My go-to jeweler for all future needs!"