Creature Comforts Pet Resort

"We use them for both daycare and boarding. Our dog, Libby, loves going here and has always been well taken care of. The staff is friendly and loves animals."

"Went to see about boarding my cat here a few months ago and I didn't like what I seen. The dogs and cats are in the same back room just different parts however they can hear one another, they only feed cats at 6am and again at 5pm. They don't leave food or water down all day, they only have kitty condos with no ventilation as it's glass doors or small tiny cages like they use for pet adoptions. On top of they don't play with the kitties or brush them. I'd never trust creature comforts with my cat as long as I and my cat live. This is directed at the town of tonawanda creature comforts pet resort. Trust me owners take your cats elsewhere. I will stick by my word as it's the truth. I urge everyone to check out their cat boarding rooms and see how small the regular cages are(they look like cages for animals that are up for adoption) and the suites are glass doors with just a bed and water bowl. They only give food at 6am and 5pm. They only feed your cat the food you pack to your feeding schedule if advised and socializing costs extra. To board 10 days is over $600. So because they tend to try to dismiss the truth. I urge everyone else who owns cats to check out this location and see for yourself (town of tonawanda location). My advice is for everyone to look and board your cats elsewhere. My opinion is final and I'll never board here. I will never reconsider my opinion on this facility."

"We drove from Missouri heading to Maine, and we visited New York and left our dog there for seven days. They took really good care of her, She had a nice room, and the staff were personable when I called or any dealings with them. I like that they have 24/7 staffing because I won't leave my dog anywhere that doesn't."

"Our dog recently stayed at Creature Comforts on Ensminger for the first time while we were away for ten days and he did very well (slightly anxious dog). He was happy to see us, and was clearly well looked after. The facilities are clean, the staff are great and we will be using Creature Comforts again without hesitation."

"Boarded my pups and cat here for two different stays and I have nothing but good things to say. They were nice and polite when checking in and made sure to give me a detailed verbal report in addition to their report cards when checking out. I opted for pictures on one of their stays and to be honest it’s one of my favorite pictures of them. For anyone interested I had both of my pups in the same classic run with no issues!"