PetSmart

"Great service and always have what we are looking for"

"I get lost in this store, they have a lot of nice things for your furbabies! Only gave 3 stars because when I walked in, no one smiled or greeted me even though I made eye contact and smiled at the cashier. The store wasn't busy, I only saw one other customer, yet not one of the employees asked if they could help me find anything! That was Not helpful or pleasant. I also stood by the register for a few minutes before I decided to ring the bell, a worker was organizing the shelves, finally realized I was waiting and came over to cash me out. Tons of room for improvement!"

"The employees at Dunkirk Petsmart are always lovely. So friendly and welcoming, this is an excellent place to purchase canine products for my Luna. But I generally discourage purchasing small animals from Petsmart. If you would like a well socialized rodent that lasts longer than a year, I would suggest checking out smaller pet stores or breeders. I have purchased a hamster, and later a mouse from this establishment. The hamster took months to socialize, extremely skittish and aggressive, but inevitably he became an active, sweet little guy in his last month who I do miss dearly. The mouse bit the poor worker, jumped onto the ground, bit me as I scooped him up, jumped out of the box on the car ride home, and I spend the next two days trying to catch him loose in the truck. I wish I could say he became a sweet little guy but he did not. He hates me and will always try and escape his bin cage at all costs. Both rodents were quite old when I brought them home, beyond fully grown and I estimate close to a year. The hamster was with me for roughly nine months, relatively healthy before he unexpectedly passed- I am still unsure what exactly killed him. The mouse is still with me after six months, but he is looking very rough and I expect him to be passing soon from old age. If you purchase a rodent here, be weary they are older, unsocialized, and generally have unhealthy genetic qualities that will cut their lifespans."

"New fish owner. Free tank turned into a few more bucks. Live plants, new filters , a cool leaf hammock what more could you need. Very helpful staff answered all questions that the Internet backed up * internet. Over a month later my Betta is thriving. Thank you."

"I adopted a cat in this place and the lady who manages the animal adoptions never told me that the cat we adopted had cancer in one of his kidneys. Our Milo lived with us for 6 months before he needed to put to sleep because he was dying due to the cyst in his kidney. He was suffering and we as a family , my kids suffered for him because we loved him. Its not fair that they hide this from us . You don't do that , it is unacceptable."