Garden OB/GYN Massapequa

"*** FIND ANOTHER OB/GYN *** Wait time is absolutely insane 1-2 hour wait time. We all have jobs and can’t have an appointment at 1 and get seen at 2. No respect for others time. The Doctor spoke very poor English. Office needs a makeover. I am now going to the women’s health pavilion in Massapequa it is the best decision I’ve made. Wait time there was 5 min, every one was super sweet listened/answered all my questions. Office is super clean and the layout is wonderful."

"I wish I could give zero star. They don't follow patient rights, and they didn't let me know the test that was being done, and now I got bills from them as well as the lab that they sent. I tried to speak to them because it didn't happen with my privous pregnancy. They just told me that the bill is going to collections. Now I am reading the reviews and I notice that a lot of people are experiencing that same and now I am following one recommendation to submit a complaint to the New York State Department of Health regarding your practices."

"Idk where to even begin, but I hope this helps anyone looking to go to this gyno's office...DO NOT DO IT! I used to go to their Commack location but after COVID their hours of operation there was limited, so instead started to go to there Massapequa location. This location has cancelled on me the day of my appt just an hour before hand. They have also called me hours before my appointment to ask if I can come sooner, so I said ok, then called me minutes after to ask if I can come in "NOW". Pros are: Most of the office staff is friendly to me at least. There is one lady there that is for a lack of a better word MISERABLE and rude and gives me dirty looks. Good riddance to her. You can get most of your issues prioritized while in the office, but the Cons are endless! It takes forever to reach someone on the phone 9 times out of 10 and I have been hung up on 2x already in a matter of a week trying to get through to someone. I do not think it is on purpose, but still inconvenient after waiting on the phone for 10 - 15 min for a human being. They have an automated line, a third party CSR, and automated text messages confirming your appointment up to 8x a day every day until the day of. This has previously never happened to me, but oddly occurred recently for a whole week to the point that I had to tell the CSR to please remove me from their call list and blocked most of their automated numbers texting me. The doctor recommended I mentioned to the gyno I was spotting during "the deed" and wanted to know if there was something I could do about that. She said it was because I had vaginal dryness and recommended Replens, but it turns out what she recommended to me was for vaginal moisture and not a lubricant for sexual activities at all because it actually causes unusual side effects as well as that product has a large volume of health complaints in regards to infections do to the ingredients. I had to learn the hard way after using it for 2 weeks. That is not the worse part...the worse part is...I AM WARNING ALL WOMEN...THEY SENT ME FOR A MAMMOGRAM AND BLOODWORK THAT CAME BACK ABNORMAL AND IF IT WASN'T FOR THE FACT THAT I WENT ON THE PORTAL MYSELF AND ZWANGER PESIRI'S OFFICE CONTACTED ME DIRECTLY I WOULD HAVE NEVER KNOWN AND THIS OFFICE WOULD HAVE TAKEN THEIR SWEET TIME TO GET ADDITIONAL EXAMINATIONS DONE! THIS IS NOT OK!! I HAD TO CALL THEIR MANAGER 2X JUST TO REQUEST AN EXPEDITED ULTRASOUND REFERRAL AND I HAVE TO SENT MY BLOODWORK TO MY TREATING DOCTOR NOW TO FOLLOW UP WITH THEM INSTEAD SINCE THIS OFFICE WILL NOT ANSWER OR GET BACK TO ME ON ANYTHING. DO NOT GO HERE!! **It took the owner an hour to respond to a Google review simply because it affects your image YET can't respond to a phone call! I called your office back this morning due to abnormal bloodwork and were on hold for 10 min before someone picked up and put me on hold again just to say I need to speak to someone in their lab department and she would connect me...instead their phone hung up on me and when I called back to be connected with the lab I was on hold for 20 min and no one and this is not the first time this has happened! I have left msgs in the past for the lab in regards to my hormonal bloodwork back in 2021 and no one would call me back. You can give that long winded response to look good to those looking into this post, but it will not change the poor quality of your practice! I have given this practice too many chances. Not worth it again and I will be taking all my records over to another practice."

"The staffers were pleasant along with both doctors that I saw. The place is clean and patient friendly. It’s a get in and get out thing for me which I love, they don’t have you waiting too long to see the doctor or to check in and out. I’m glad that I found this place, looking forward to have them as my permanent doctors going forward."

"Honestly I love coming here! They are quick and efficient and listen to any concerns you have. Everyone is friendly and I don’t have any particular doctor to go to because they are all great! Recommended this place to all my friends and I wanted to write here to recommend them to you as well."