Ivy Rehab Physical Therapy

"Since having had a total HIP replacement, I have been going to Ivy Rehab. The facility is very clean and well maintained. The staff is friendly, caring and helpful. My therapist, John Gallub, is knowledgeable, compassionate, and is genuinely concerned. I credit him for where I am right now."

"I've been to Ivy Rehab in Baldwin twice for two separate issues and had an exceptional experience both teams. Most recently I worked with Jon G. and he provided excellent coaching and support during the duration of the therapy. I cannot recommend this location enough."

"Gio and the staff at the Baldwin location are very professional and accommodating. In a few months Gio had me back doing my regular routine and exercise without any hip pain! I would definitely recommend them."

"DO NOT GO TO THIS PLACE! This company is malicious.I went to physical therapy 8 sessions in the month of October at Ivy Rehab Physical Therapy in Baldwin, NY. Before, beginning services, I called and talked with their patient coordinator and explained that I have 2 insurances a primary and a secondary. They recommended using both because they were in net work and the secondary will pick up the copay otherwise they will just bill the primary. After, I finished the 8 sessions they sent me a bill of $849.98. I called the primary insurance and they confirmed payment was submitted and I am only supposed to pay $25 copay. Ivy Rehab insist that they did not get paid and they sent the claim to secondary insurance. After, many attempts to try to resolve I called the secondary. Secondary insurance said they spoke with primary and got the confirmation Ivy rehab received the payment and should not be billing the secondary only primary and that I am only responsible for $25 copay. Ivy Rehab received the payment from my primary insurance but continues to send the threatening letters with the $849.98. I had to stop physical therapy and now pain has increased and my mental health and emotional health is deteriorating because of IVY REHAB INC. They are acting in a malicious way trying to get extra payment from me even though they RECEIVED PAYMENT FROM MY PRIMARY INSURANCE! I tried to call many times to try to resolve the matter and they keep lying and do not resolve the issue. They said they will look into the matter but no phone call back and no resolution! They got paid by primary and keep sending threatening letters with bills. STAY AWAY!"

"Just finished rehab at Ivy Baldwin after a total knee replacement. The staff both clerical and assistants were excellent. On the ball, with exactly what I needed to do and what equipment was needed to do it. My therapist Matt Romaine was wonderful. He walked me through the exercises and helped me every step of the way.he was a real professional and knew exactly how to handle my particular problems. I was so lucky to get him as my therapist. My knee is doing great. thanks to Ivy Rehab Baldwin!"