Garden OB/GYN Garden City

"I’m going to give a mid review and update if needed. Long wait times. I despise this, I will Unfortunately be making my appointments as early as possible to hope to avoid being there for two hours. Loved my MA she laughed with me The PA was lackluster in personality and not very informative or reassuring. Luckily with my own background i knew enough to not have to ask a million questions but she isn’t aware of that, she should’ve given out a more detailed prognosis and possibility vs probability. Whomever is making appointments seems to get putting down the wrong type. I was there for not what they had me down as, and i noticed It happened to another patient as well. Hoping my follow up is better as it’s with a different person. I won’t continue to be a patient where I dont have a certain level of care."

"The only reason I’m giving this place 3 stars is because the nurses were so nice. Especially one named Jessica. And I also found out I was pregnant here and the gender of my baby. Every time I came, I saw a different doctor, which I did not like. However, I did have a cyst that measured at 8 cm. And a white male doctor asked me do I really want to keep my baby if I have a cyst so big. So unprofessional. It made me cry. Instead of offering ways to possibly get rid of the cyst, he said those discouraging words. I love when doctors are optimistic about inconveniences. He was not. My cyst shrunk and disappeared by the time I was about 3 or 4 months pregnant because of prayer and castor oil."

"The reason I rate 4 star, the issue is the toilet in the office is broken since My last visit two and a half months ago and it still broken, the second reason is that on my ultrasound there was a Trainee was shadowing but no one asked my permission if the Trainee can come into shadow, and the gel they used was so cold like it was coming out of the refridgerator, other facilities in went to use a warmer to warm the gel, you facility should consider doing the same. Otherwise my visit was not bad."

"DO NOT GO HERE! Prior to my arrival, I was informed that I needed to update my insurance information, which I immediately did via their portal system. Upon my arrival, the receptionist said that my insurance is invalid. The reason being is because they neglected to update it after I provided the information. We then spent another 10 minutes having to re-verify the information AGAIN. We discussed birth control and I filled out the necessary paperwork to have the prescription filled. The paperwork required that I enter my insurance information, which I did. Two days later I received a call from CVS stating that the the office put in the incorrect information, so they cannot proceed until the doctor resubmits it using the correct information. I tried contacting the office via phone, but the number provided is for the call center so I kept being redirected to the incorrect contacts. I tried contacting them via e-mail and text to raise these issues but have never heard back. Once I realized I wouldn’t hear back from anyone, I sent an e-mail letting them know that I no longer wish to proceed with them and requested that my medical records be sent to me. I have yet to receive a response to that e-mail. But I did receive a voicemail from a doctor asking me to call back. Id also like to mention that this doctor mentioned my medical information in that voicemail, which is completely inappropriate. I called them shortly after receiving that voicemail and, of course, no one answered. I left a voicemail for the nurse to call me back but I have never received a call. Weeks later I receive a bill from a lab but never received a call from a doctor to discuss any results. There is a huge lack of communication and it’s nearly impossible to get someone to call you back. I wouldn’t recommend this place to my worst enemy. Save your time and go elsewhere. Follow up- I contacted the care team a week ago after they replied to my google review and have never heard back. Terrible company!"

"Switched over to this office , and I was pleased with all the information and attention I was given by Jessica ( office manager ) and Dr. Alisha. All my questions and concerns were attended to. And I didn’t feel rushed out, which now a days at other doctor offices they just want to treat you and go. I appreciated the professionalism and bedside manners. All staff was super friendly."