Sleep Disorders Center 100 Community Drive, Great Neck, NY 11021

"Nobody answers the phone, people are rude. I have no idea how Northwell employees can be so rude!!!"

"Appointment was easy to make, which took place 1 month away, which is normal, considering almost every specialist or center when you book an appt. I drove here at night, so quick tip when you drive up and see Julia Dialysis Building keep driving up because it is behind it... My appointment was at 8 pm, and I got there at 740pm, I took the stairs down, and towards the left door; I was greeted and brought in a room really quick. They explain you can eat drink change clothes before they set you up. The technician who helped my 3-year-old toddler was very nice and professional. Robert took his time and worked with my ASD daughter to feel right at ease setting the wires. They provide you with a towel, soap, and an extra blanket. The study lasted till 7 am, and they don't rush you to leave. Overall, I had a great experience not only for myself but for my little one. Now, I just have to wait 2 weeks for the results. FYI, the generator kicked on twice due to the snow storm the night I went in, but it was early in the study, which didn't affect gathering data."

"I don’t know why there are so much bad reviews. My experience was great, especially the technician I had. He was very friendly and polite and he is well trained in his job. He helped me to find the reason why I couldn’t keep my cpap on at home!"

"Trying to make an appointment for a week. I have called everyday. Told they would send a message to scheduling and I would get a call back. Second day was told they did not have the referral. I called our MD who faxed the referral. Next day told it wasn't posted in computer. Next day they had no info and would message scheduling. Again no call back. Today called again they still had no info. The people who answer the phone are not at the sleep center and communicated by email. When I offered to get paper referral from MD and hand deliver it I was told not to do that. What are they hiding"

"I hate to give bad review but I have too My experience with northwell sleep disorder was horrible To get an appointment is a night mare they don’t answer the phone the answering machine come weeks before you could speak to someone .First finding there is a nightmare it took me 4 hour to find there I had to go to the police station to find there because the directions is not on goggle map.and the directions they give you does not make sense.when I get there the staff took care of me which is standard protocol I went there twice for the sleep study and no one call me back i keep on calling and leaving messages and no one get back to me. I don’t know who is the office manager but something have to done I am not a happy camper I am very disappointed in northwell I use to think highly of them but forget it they bring my pressure up They make me sick . Still waiting on a phone call from them if I don’t here from them I will have to call the news media Update got an appointment 1/9/2018 For a consultation appointment went well they put in The Order for my machine that appointment was at 410 lakeville rd. The y were very attentive at that center"