Ridge Mills Medical Center
7901 Ridge Mills Road, Rome, NY 13440
Hours open
Monday:
9:00 AM - 4:15 PM
Tuesday:
9:00 AM - 4:15 PM
Wednesday:
Closed
Thursday:
9:00 AM - 4:15 PM
Friday:
9:00 AM - 4:15 PM
Saturday:
Closed
Sunday:
Closed
Location & Phone number
About the Business
Ridge Mills Medical Center is a premier healthcare facility located at 7901 Ridge Mills Road in Rome, New York. Our center is dedicated to providing high-quality medical care and services to patients in the surrounding area. Our team of experienced doctors and health professionals are committed to ensuring the well-being and health of our patients. Whether you need a routine check-up or are seeking treatment for a specific medical condition, Ridge Mills Medical Center is here to provide you with personalized and compassionate care. Visit us today and experience the difference at Ridge Mills Medical Center.
Reviews
"I don’t usually leave reviews but… This place is useless!! Terrible care, terrible service, staff are rude and I won’t be going back. You shouldn’t either."
"This office should be closed down. Do not go here. Save your time and effort. I am a 28 year old in excruciating pain, I cannot get them to answer the phone for referrals or medication refills - my doctor left the practice and they did not inform me. After weeks of calling when I get someone to answer, they put me on hold for the phone to then go to voicemail. I had to call medical records of the hospital I had a procedure done at myself to get my results because they “never receive” them. I have all my medical records sent to them myself because it would take weeks and weeks, dozens of phone calls, to do something that takes me less than ten minutes. It’s wrong. It’s a complete lack of empathy, lack of care, it’s incompetence. When people are suffering and you are employed in a position to help them - on the most basic level- you should hold some morals. They have none. Do not go here."
"Answer your phones!!! It's ridiculous that I have called 5 times almost hourly apart and get no one. I call at 9:15am when they are supposed to be open to be told that it forward to other clinic in the same building cause they aren't at work yet. This isn't the first time this has happened."
"Between the staff members which can be rude and Casey Kilborne they are completely inept and incompitent. Tried to get a referral to a different specialist in order to get a second opinion for several WEEKS only for them to say "you already see a specialist, you don't need a referral." Prior to all this time passing I told Casey Kilborne IN PERSON that I needed the referral for a SECOND OPINION. Dr. Dimarco will only treat your ailment so much until he gives up on you and will not perform other tests or send referrals. I have been livng with chronic illness for years now and do not have time to waste with people who don't prioritize my health. Don't waste your time here as little to nothing will be accomplished."
"I have been a patient here for years, because I love Dr Cessana. However, in the past year the office staff has made it completely impossible to see the doctor when I need to. She's the best doctor I've ever had, but the headache and frustration of the current setup isn't worth it."
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