Pinkston's, Inc.

"After 4 months of this company supposedly working on my stihl weedeater, saying they had to replace the carburetor. Come to find out after taking it to another stihl certified company, all it needed was a clean air filter and adjustment. Saved me some serious money and time. Had it ready less than a week and runs better than ever. Don't trust this company! They will take your money for less than quality work and dishonest!"

"Stay away!! Over 3 months waiting for our professional grade Stihl weedeater to have the carburetor replaced without the first phone call to provide any update to us. (While waiting, had to go buy another weedeater due to owning mowing business). We made several calls checking status but received multiple/different excuses. Final excuse was that the part had been on backorder all this time. Then charged us to release our property back to us. (Stihl denies any backorder situation for that part). One or two phone calls to update us would've made a world of difference in this situation. Not charging us to pick up our property that had been held hostage over 3 months would've also gone a long way in an effort of service recovery & customer service. Someone would benefit from a business management course!"

"Extremely pleased with my experience purchasing my new mower here. The entire staff was very helpful throughout the whole process. Quality products at great prices. I will be returning there from now on for all my lawn equipment needs!"