Barnes & Noble

"The staff are always pleasant and friendly. They ask if you need help looking for anything in particular but don't hound you if you are not looking for anything in particular. Unlike how some places do which is really nice. I came with my friend today for an art day and we tried the sugar cookie with oat milk latte, but apparently it's one of the only seasonal drinks that doesn't come with whip cream on top. The barista was really nice when I inquired about it and we worked something out. I managed to get some whipped cream on both of the lattes! So now I know next time!"

"The legend Barnes & Noble, located in Crabtree mall at 4325 Glenwood Ave, Raleigh, NC 27612 Is an excellent bookstore . I’m really glad that actual bookstores still exist. As with online reading and downloading they’ve almost become obsolete, but not Barnes & Noble! Their stock was great. Displays looked wonderful, and the store was clean. Staff was friendly and helpful"

"Best Barnes and Nobles in the area. I've tried a few others with not much luck in stock or variety. I could have spent forever in this one looking at everything. It's clean, organized and open later than some of the others. This is my go to book store for sure."

"This Barnes &Noble felt a little dirty compared to the one in our town but the people were super nice. For a weekend, I’m used to more foot traffic but I was glad it wasn’t packed. We had to meet a party at Crabtree so ended up at the book store just for a place to hang out for a bit. I noticed they were missing the trains in the children’s area just as the one in our hometown. I guess COVID stopped all the train playing. It’s sad to see it gone. I did get a chai. I sat in the cafe for a little while just people watching. I could hear a lady getting trained on how to run the cafe properly and how to follow standards. One couple seemed to be on their first “date”. I love listening to people and watching."

"Good selection of books, but in a very busy area, especially right next to the mall. This store remodeled recently, so it can be tricky to find books now if you’re used to the previous layout. A couple problems I’ve encountered after these years- Recently I’ve been looking for a particular philosophy book, and the bookseller searched their system to find they did have 1 in stock. The book was nowhere to be found; I asked about 2 weeks later and still not in the right area. I also had an unpleasant customer service experience where the cashier did not even greet me and did not offer me a bag for my purchase. I will continue to shop here because it’s the closest location to me."