Costco Tire Center

"Fairly priced and competent. Best to shop specific brands during monthly sales when you can save about 10%. Were willing and able to help with a warranty claim on a set of tires."

"With an appointment, we were told our car would be ready in 1.5 hrs for the tire installation but it took 3 hours with no updates provided"

"Cons: Ripped off of warranty money. They will never answer the phone. Should have saved over $150 Never called to tell me my drop off was ready. Pros: Saved $90 Warrantied only 50% tread life when I had more than 77% (7/9) left. Only saved $90 off a $220 tire. BS. Pics shown of worn vs new. Gauge is exactly on the lines of 7/32 used and 9/32 new. By their website definition of 2/32 not counting towards tread, even 5/7 is over 70% life left."

"We had a warranty on our tires and one tire was losing air. I arrived at opening, 10 am. Pedro took my keys I told him I was losing air, he said the type of car I have it's probably the seal on the rims that's not covered. I said, how can you tell without actually looking. He handed me a number thing to put on my car and said he call me when it's done that I can go shopping. I honestly had an appointment at 1 pm. I asked him if it be done by noon because I had some place to be, he said it may. I went inside to "shop" didn't need anything but ended up buying. I called around 12 to check status, no answer. I waited until 12:15. Then I went inside. No one was there for another 10 minutes. Finally some other guy came out. I told him who I was and my car. He said, it was a nail it was fixed an hour ago. I asked how come no one called or answers the phone. He said, "I don't know" and shrugged his shoulders. He said I can get my keys from the bay area and left. There's no customer service skills. This should improve. And I was late to my appointment. If only someone called when the work was done."

"Our family has been loyal customers at this tire centerfor all tire needs for our vehicles for over a decade. Polite staff who know what they are doing and give honest, valuable recommendations. Costco in general is a great place for tires. Their price includes road hazard insurance. Whenever I get a leak I pump enough air to get me to this location and then let them sort it out. They have plugged countless punctures from these Long Island roads. The few times they were not able to, Costco gave partial credit towards a replacement. I'm a big fan of Michelin tires in particular. They usually carry all the good options from Michelin."