CVC Success Group

"I've had nothing but wonderful, informative, and even eye-opening interactions with each team member at CVC Success Group. Each person has been highly-engaged, energetic, and skillful in helping my business succeed. I highly recommend them."

"Shout out to Brandi for coaching the Management 101 class last week. I was able to come back to my office with goals on how to run my operation smoothly and efficiently without the "imposter syndrome". I'm so glad we dug into the Human Resources aspect of running an office because I had no idea about discarding 1-9's after 1year of termination or 3 years after their hire date. The STAR program she use's for her employees will surely benefit mine soon as well. From now on I'll always remember to ask more questions then give more answers. Thank you Brandi for taking time with us outside of running your own business to help improve ours."

"Our business often uses CVC Success Group for continuing education courses. They are good value for money, the content is actually useful, and Brandi Biswell is a fabulous instructor. If you are looking to both educate and inspire your customer service reps, I would highly recommend Brandi’s CRS course."

"I recently took a class offered by CVC Success Group called CSR (Customer Service Representative) Basics 101 taught by Brandi Biswell. Although I have been a CSR for a number of years, I was able to learn a lot through networking with others - both seasoned and newer professionals. I gained a lot of new ideas and a fresh perspective about the many issues we face in customer service these days. It was a very informative class offered in a 2 day session. Brandi is wonderful!! She has a very dynamic personality and her class was very easy-going, with a lot of opportunity to ask questions and brain storm with others during the class. I highly recommend this class to anyone who is working with customers and the public!"

"My new employer set up coaching sessions with Brandi for me to learn all I could in a short amount of time. The first class was awesome! I knew not one thing about chimneys. When I am on a call I try to focus on what she taught me and what she taught my employer too! Her knowledge is out of this world, but her charisma and her down to earth attitude draws you in. In my opinion she is definitely in the right career. I have been in sales for over 15 yrs but have never had training that I was excited to attend until now!!!! Who knew chimneys could have so many intricate mechanics. I would recommend taking coaching with Brandi if you really want to learn and keep learning"