Jamestown Honda

"I am very impressed at the ease of the process that we just went through to lease a car for my sister. Nathan Stancombe was extremely helpful and knowledgeable in all aspects of this process. Buffy was very knowledgeable and extremely helpful in finishing the paperwork to complete this process. Several other people, including the manager, made sure to introduce themselves and ask if we had any questions and tell us that if we ever did to come see them immediately."

"I had my oil changed and tires rotated at Jamestown Honda. From check in to check out it was quick, easy, and pleasant. Thank you for having Saturday appointments and coffee."

"Me and my two kids came here for unresolved problems with my Honda pilot, that I bought used about 2 years ago. My Appointment was for 10:30 am, I got there at 10:15 so I wasn't late at any circumstance. When we walked in the door everyone was pretty friendly and I told them what was wrong, and my concerns. I waited till about 1:30pm to ask them if there were any updates. I went up to the lady sitting at the desk and asked her if there was anything, she replied "I'll go see" in a disrespectful way. I waited for someone to come and respond to me and the person that checked me in replied, "It takes several hours for the codes to show up, I told you this at the beginning." He did not tell me this. While I was walking away I heard him mumble to the other worker, "Its not my problem how long it takes." That is extremely frustrating to me. If you work at a car dealership and someone asks if their car is being fixed, it is your problem. Personally, I think if you work in customer service then you should give people updates on whats going on, not sit there on your phone and be rude when someone sits there for three hours without being talked to. I read other reviews and I'm not the only one who feels this way. Maybe when you get multiple bad reviews on your customer service, you should fix it and not reply back and apologize. I stayed there all day, until closing. My car still didn't get fixed. I will be taking my business elsewhere."

"I worked with Kevin on a very unique adventure to find a new car fast! We were visiting from Maine and needed a new car before heading back (2business days). Kevin was amazing and walked us through everything. Will definitely consider Jamestown Honda for our next vehicle- no matter what state we are in!"

"I tried going to my local Honda dealership and the salesman wasn't friendly at all and acted like I was an inconvenience. They also low balled me when it came to trading my vehicle in. I then decided to go out to Bianchi Honda out in Erie pa and they offered me $6,100 more for trade in than Jamestown Honda did and I also was able to get the car I wanted for less. 100% worth the 45 minute drive! Don't waste your time with this Honda dealership."