Public Partnerships | PPL
100 Kimball Place, Alpharetta, GA 30009
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Location & Phone number
About the Business
Public Partnerships | PPL, located at 100 Kimball Place in Alpharetta, Georgia, is a finance institution that specializes in self-directed care for those eligible for Medicaid. With self-directed care, individuals can choose where they receive care and who provides it, whether it be friends, family, or hired caregivers. This option allows for more control and flexibility in receiving support, easing concerns such as loss of independence, quality of care, and paperwork and bureaucracy.
For nearly 25 years, Public Partnerships | PPL has helped hundreds of thousands of people remain in their homes and receive care from caregivers of their choosing. They are the leading company in helping individuals maintain their independence through self-directed care. Whether you are currently caring for someone or looking to care for someone, they can assist in setting you up as their employee and managing the necessary paperwork.
If you are part of a Medicaid state agency or managed care organization, Public Partnerships | PPL can help streamline the process of running a self-directed care program. They are a trusted financial management services provider for 48 programs in 20 states, offering services and tools to ensure a smooth experience for both case managers and members. Let them handle the administrative tasks so you can focus on providing care to those you care about.
Reviews
"We are experiencing the same issues as others in a profound way: Poor customer service, Lack of informed consent, Poor info exchange, Deception, lies, and purposeful omission of information to the consumer, wages withheld for false reasons. Preying on vulnerable people like the elderly, infirmed, illiterate, uneducated, females, and of course.......PEOPLE OF COLOR."
"This is by far the worst customer service I have ever experienced in my life. Not only is my check nearly 10 days late, but every time I call to get information I received totally different answers. I called back today to find out where my check was, the representative spoke over the top of me, and when I asked to speak to a supervisor she said no and hung up on me. I really don’t understand how a company can get away with screwing up and withholding employee paychecks."
"This is the worst company i had to deal with in regards of my pay. I’ve been dealing with public partnership over 3 months in regards of my direct deposit.Calling them every other week about my pay is getting extremely frustrating. Every company I works with in the past never had any issues of direct deposit except this company."
"This is the very BEST COMPANY I have ever worked for! I’ve been an employee for over 15 years, not a single time have I had a problem that hasn’t been solved very quickly and very professionally! I’ve never had any issues getting paid nor having to wait to get hired! I recommend Public Parnerships to anyone needing a helping hand to care for your loved one’s needs! I am so truly grateful for this service and the customer care team! Everyone has always been so respectful and supportive! This is most definitely the place to start and stay with if you want the BEST!"
"I care for my wife. Been 4 weeks since I've been paid. Missed today's as well. Told it was a glitch, but I must wait until they recoup money from wherever the deposit was sent. This is atrocious, utterly lazy and negligent. There is no phone for the hq in mass, instead there is a 401 number to something different in Rhode Island. Clearly executives are kept far from the reality of how incompetent the business they are running actually is. I am losing my patience. If anyone else is experiencing this level of disfunction, suffering because if it, at what point should would get lawyers involved? Anyone going through this?"
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