Townsend Laundry Services

"It's small not a lot of machines, although they do have the large capacity machines"

"Julie is a wonderful owner. Everyone is friendly. The drop and fold service is amazing. She is acquiring more commercial accounts."

"If I could rate 0 stars I would took my blanket in to wash and only had small washers for people to use the big ones are commercial only. The lady that was there was very rude and told me if I didn't like it I could take my stuff and leave after I had already put my blanket in the washer and paid to use it. She should not be working there. I will drive the extra miles to go to Maryville the next time I need my blanket washed. If this is how they treat a local person then I really wonder how they treat a visitor to our beautiful community."

"I went in today to wash one king size quilt. Spoke to the attendant because all of the machines except the very smallest ones are labeled commercial clients only. She said well if she doesn’t have anything to go in there I could use it for $15 it was the smallest of the larger machines the price seemed very high. So I politely said I think I can probably find somebody to wash it for that price and she said very smartly OK bye. Did not seem at all concerned with customer service. This is the third time I’ve been in here to find that they use all their machines for commercial laundry. It’s not really a laundromat it’s a commercial laundry that sometimes lot to do laundry"

"This place is HORRIBLE! My husband and I have been using this laundromat since they first opened. We were pleased because it was well kept and convient. Well things have drastically changed and NOT for the better. This laundromat is now basically reserved for commercial use yet they still want our money. We are now forced to use tiny machines with price gouging prices, not to mention their commercial business takes up all of the tables leaving individuals with no place to fold laundry. Heck, one of the workers there tried to take my little cart while I was still using it. Definitely my worst laundromat experience in 58 years. What a shame! If they want to continue getting the individual's business they should do commercial business after hours. I will look for a different laundromat in the future. I have spent way too much money in there to be treated like this!"