Dependable Auto Transport 2240 Lafayette Street, Falconer, NY 14733

"DON'T EVEN THINK OF USING THIS COMPANY!! They will scam you and broker your car out to someone else! Then they make excuses, then more excuses why they haven't picked up your car then won't answer your calls and have voicemail too full. No BBB rating. I wish I had never called. Finally did get my car, but Dependable didn't want to pay the transport company that ACTUALLY delivered my car BEWARE!!"

"Shipped a car up from Florida for us. They were easy to deal with. Car arrived safely. Great people to work with all around for whatever need you have. They don't just ship cars"

"Dave and his staff are great to deal with. They helped me ship a vehicle from Florida to Washington state. They shipped promptly and quickly right on schedule!!! Highly recommend for your shipping needs."

"I met Dave at their office in New York. I did not get the warm and fuzzies from him, but he texted the next day will a smoking deal and said the car would be there in 3 days. That did not happen, which would have been understandable if he let me know right away, but instead I asked what time it would be here the supposed day if delivery, to find out that it was still in New York. Terms of our agreement were deposit and the balance COD. I received a text on a Wednesday stating the car would be a few hours away in another town and once we wired the money they would ship it the rest of the way. Basically holding it ransom, FYI nothing the police can do for you at this point. I ended up wiring the money and he still would not let me know where the car was being stored, even paid $40 more for secure storage for the night. I just wanted my car, so I drove 2 hours, finally got the location, and the car was not there, he sent another address 25 minutes away, my car was there, but it was not a secured location, it was an apartment complex and the car was left unlocked. The outside had 3000 miles of dirt and grime on it, even though I paid for an enclosed transport. The person who had the keys would not answer calls or text. After talking with the police, I had to steal my own car, and no one said anything, as it took an hour to ratchet it up onto the trailer. Then pay a lock smith to rekey it and someone to detail. Please use my misfortune to save yourself. Feel free to connect me with any questions, as this was just the nuts and bolts of the story. If I could give them 0 stars I would."

"I had these guys move my baby from NY to FL. I was worried because I love that car and don't like to even let it out of my sight. These guys knew that and did everything they could to ease my anxiety. They even washed the car before they delivered it to me!! To say that I was pleased is an extreme understatement. I definitely will use them again and would encourage anyone to so the same. These guys treat your car like it is their mom's car!!!"