Western Motel, Thomasville by OYO 16309 U.S. Highway 19, Thomasville, GA 31792

"This is by the most ripoff motel that I have ever stayed. Locked my room key where I couldn’t get into my room so that I would have to go up front to office to only let me know that I had to pay $20.00 to cover wash clothes that I had makeup on from washing my face. Make sure not to stain their towels or you will be paying a fee as well"

"Front desk staff was marginally courteous but very obviously untrained and had to call the hotel manager(?) for assistance for check in. We were assigned a 2nd floor room. As we navigated the ground breezeway, a broken refrigerator and NUMEROUS German cockroaches littered the walk thru. German cockroaches and broken down appliances greeted us as we came to the 2nd floor landing. We entered our room, and noticed (upon closing it) that the steel door didn't close flush at the bottom. It appeared to have been kicked in. A 2' x 4' area of ceiling over the bed was stained and mildewed. The toilet tissue holder and towel racks were rusty and corroded, as was the shower head and tub faucet. The over mirror lighting had a burnt out bulb. One of the bedside lamps did not work. Neither the DirecTV nor Fire stick remotes worked for TV viewing; the TV had to plugged into the outlet to turn on and unplugged to shut off. The room had overwhelming odor of mildew and Raid roach spray. We reserved this room for 2 nights; we checked out a day early. We were advised the room was non refundable. After a few moments of discussion, the manager(?) was again called for assistance with checkout. At this time we were advised we could be refunded 50% of the room rate. We reluctantly accepted, and it was ONLY AFTER the cash was in our hand that we were asked how our stay was."

"I was not able to stay at the hotel, and the reason why I am giving it 5 stars is because I had to cancel less than 24 hours of my trip. I was having car problems and had to cancel. I spoke with the owner and explained my situation, he made me aware of the cancelation fee which I was completely fine with. However he did offer to credit the fee the next time I needed to stay there which I thought was a nice gesture, we hung up and within 15 minutes the owner called me back and said that he was waiving the fee!! Who does that nowadays? Definitely support this business!! They are not about money, they are about people!! THANK YOU!!"

"Recently renovated, the place looks nice. Front desk attendant was courteous and helpful. Room was nice, had plenty of towels and the bed was comfortable. Manager was nice and cared about the well being of customers. Recommend for short stay for those that travel alone or with a partner."

"Stayed here with my daughter a few months ago, and was very impressed with the hotel and ownership. There was a situation involving a few of my daughter's friends wanting to use the pool, however I completely understood why it was that they couldn't use it. The situation mentioned in the reviews did not go down as described, and at no time did the owner request or demand additional money to allow my daughter's friends to used the pool. Wanted to clarify the review from a few months ago commenting on this."