Dollar General 2750 Harlem Road, Cheektowaga, NY 14225

"The store was a mess. The shelves were completely empty of bread. So unorganized in there I had to leave I couldn't walk thru the mess of boxes it was to dangerous if you ask me. I love to browse the store usually but I couldn't. I got what I needed from the from the front of the store and went to check out. When I got to check out there was no-one standing anywhere near the register where there was an elderly person standing looking lost with their items. I asked them if they were in line for the self check out and the gentleman said he didn't know how and has been waiting for a store worker to help him and no-one has come. Mind you this guy was standing in the same place when I walked in. So I helped him check out after I finished my 2items. That's not my job! I was happy to help him but why don't the workers do anything. Apparently this store staff doesn't care about thier customers or their store! I seen no-one working doing anything except one guy on his phone standing by boxes he should husuless. n unpacking. Avoid this store it's empty and the store workers are usuless"

"I gave two stars cuz I'm feeling generous today. The store itself is not horribly dirty there's not a bunch of carts sitting out in the middle of the floors or products spread out on the floor. However, the cashier was very unfriendly and quite demanding. When I got to the register she didn't even say hello to me the only word she uttered were for me to remove my items from my baskets cuz I sent them down on the side of the register up where she could reach and then after I put my items up where she could reach them without any effort she rang it up told me the amount and said and the basket goes back by the door. Seriously I had planned on doing it anyways but it really infuriated me that she was trying to get a customer to do as much possible so that she had to do as little possible and rudely too. Did not even tell me to have a nice day no smile nothing"

"The manager Reggie, Is absolutely the best! Really his CS skills are off the charts. Always says hello whenever a regular walks in. Always happy. Makes great hiring decisions, As the staff seems to stick around. I have been a regular for 2 years now. Some of the best CS experiences I have ever had have been with this manager. If I was a recruiter looking for professional, friendly CS, I would scoop this guy up easy!"

"don't shop there. Management is awful. I have a public video posted of how they treated my elderly senior citizen father. Corporate had them throw a $100.00 gift card at us like that would fix how the management treats their valued customers! Many other stores with better customer service and respect!"