Stop & Shop

"I am not familiar with shopping there as I was in the neighborhood and needed a few things so it was hard find some things. However, I never have a problem asking for help. Pricing is extremely cheaper than Cherry Valley which is in my neighborhood. I got on the self-checkout and it was fast. I think I will go to stop and shop on another date for some light shopping."

"CoOp CityStore is clean and parking is plentiful. Staff are helpful. Store stocks a wide variety of products. Plan your list ahead as you do not want to walk back and forth between the aisles. The store is enormous so if you do wind up roaming the aisles, at least you will have gotten your steps in! Note that self serve registers are close to customer service. Have your loyalty card ready for specials."

"I was there today and honestly I never write reviews but this one lady was just so rude and unprofessional I had to say something. Her name is Jackie I believe and from the beginning she was not trying to help my mother and I. My mom tried to explain to her that the phone number wasn’t working and Jackie just looked at us with an expression on her face that’s like “well what do you want me to do” my mom attempted to explain that she has the app and she always uses her number but Jackie clearly did not care she pressed a button and left us to figure it out alone. However what really pissed me off was when I went to her to tell her we wanted to purchase gift cards and she had an attitude and said well you can’t do it there and I told her I know which is why I came to her for her help and I asked if she could and then she said she could. I’ve worked in costumer service and never ever would I be so unpleasant, rude & make the expressions she was making. After the transaction Jackie starts shaking her head no, does not say a word just shaking her head. I’m confused as to why she won’t speak so my mother ask and she states something but her tone was so low I could not hear I ask her to speak up and she said something was wrong with the gift cards however they still charged my mothers cards. She then proceeds to send us to customer service LONG line saying she can’t help us here. Overall I suggest she work on her customer service skills as the constant face expressions she was giving us were uncalled for and honestly disturbing . Luckily the people at the costumer service place were very pleasant, it was just a fault gift card. She's literally the only employee at stop and shop I've ever had a problem with. Maybe she was having a bad day but when she comes to work she shouldn't take it out on the costumers. Happy Holidays !"

"Under renovation. Products are scattered throughout the store. Have to browse all aisles to find items. Little by little, it's looking better. "UPDATE". Renovations are done place looks great. Aisles are wider feels spacious. Full shelves and quick checkout."