CVS

"I just had my new passport photo taken there and it was the best passport photo I've ever taken. The young woman helping me was excellent at customer service!!"

"Very rude. Manager seemed to take pleasure in telling me I had the wrong Medicare card. Store also wasn’t open at 8:00 and she decided to leave me waiting at the front desk to show a coworker where something was even though he said it was fine and to take care of me first"

"The Pharmacy automation answering service is absolutely infuriating. When a person needs to speak to someone in the Pharmacy, you have to leave your number and pray that they call you back in 2 hours. Who does that? CVS, that's who. My time is valuable and waiting around for someone to call me back, is not providing good service. How does one know the name of the prescription the doctor ordered for you over the phone. How can I check to see if the order is there for me to pick up, when I don't know the name of it. I need to speak with someone. OH, EXCUSE ME. THERE ISN'T ANYONE I CAN TALK TO. JUST LEAVE A NUMBER!!! Countless times I have had to stand in line to pick up a prescription and only find they hadn't filled it. Said it was the doctors fault. Drove several times to the doctors office to find out why the prescriptions weren't sent. Doctors office verified that it was sent. CVS Pharmacy just didn't fill it!!! I have put up with this way too long. I'm finding another Pharmacy that cares about their customers, their health and answers their phone when I have a question. I am not alone in my feelings regarding this Pharmacy. I spoken with many other customers that share the same experiences. If I could rate this review any lower, I would have. CVS, I leave this negative review in hope that you see it as an opportunity to better your services. Don't just regard your customers as a "PHONE NUMBER", but as a person seeking answers to their questions they might have."

"I honestly wouldn’t bother calling unless you want to wait 30+ minutes to get someone on the phone. Not employees fault they’re understaffed but if you’re trying to get any questions or concerns answered you’re better off just going there in person. Inconvenient for those that live a 20+ min drive away from a pharmacy."

"The pharmacy is pathetically understaffed. I’ve tried calling with questions on numerous occasions and after sitting on hold for 30+ minutes just give up. Drive thru window is constantly closed due to lack of staffing. When you do go inside you stand to wait in line. Other than that the store seems well stocked clean and orderly."