Ruggiero's Pizza & Deli

"As a vegetarian, Ruggiero’s is hands down the best pizza I’ve had in upstate NY. It’s my go to every time I want pizza , and it is absolutely delicious every time I get it. Staff is friendly and very accommodating when I ask for no cheese , add mushrooms & artichokes. Me and my 15 month old crush this pizza together and laugh and smile the whole time. Thank you Ruggiero’s, I had lost hope for NY pizza till I found you."

"I had been to this establishment a lot before COVID and I loved the food, Not this time. We took a couple of friends with us. 2 ordered pizza, 2 ordered paninis. First off no one greeted us so we took menus and sat down. We went up to the counter where a man was chatting with someone and never acknowledged us. (It was apparent that this was just a conversation, not an order relating to food) We then realized that orders are not taken at the counter. Regarding our food. The pizza did not have any flavor (I only ate 1 piece), the paninis were not very appetizing to look at or to taste. Needless to say no one took home leftovers and we threw out a lot of expensive food. When we tried to pay, the same man was at the counter and was chatting with someone again and did not acknowledge us again, then he turned and walked away and someone else had to come up to cash us out. Not going back here."

"the people at this place are great however, i wish the food was consistent. that’s the key to retaining regulars: consistency. i should be able to get the same dish no matter what day or night i order. the quality of the food here is varied at best. sometimes their pizza dough is good, other times it doesn’t rise enough. sometimes their pasta is amazing then you order it another night and get a completely different cook who doesn’t make the sauce the same. i have given this restaurant multiple tries. i’ve had two amazing pasta dishes and two amazing pizzas, out of fifteen encounters. i’ve literally had to drain a few pasta dishes because the sauce was WATERY. forget ordering a sauce that is oil & garlic based here. in fact, just stick to their pizzas, and make sure it’s a good dough day."

"They give you a very special customer service I haven't seen in a long time. Individually they all make sure that you have what you need before you leave, And they treat you like real customers. And I've never been here before it's my first time so I was quite surprised. The food was excellent, perfect for my taste. I would highly recommend this place."

"Last evening I called and ordered a pizza, which was good, the girl that took the order was nice also. When I went in to pick up the pizza I saw they has potato salad and desserts. I used to get their potato salad because it tasted like it was made with Hellmanns, not like ones in stores. They must have someone else make it, it didn't tast the same. Make your own it is $7.99 a pound. I bought a slice of cake for $5.99, no wonder they had a lot to choose from, I hope it's fresh. It's my fault I decided to spend 14 + dollars. Prices are up everywhere for everyone, I hope they go down. I know now to think twice if I go back there. I don't know why so many stars have to be checked off, especially if just picking up and not eating in for atmosphere. Plus under which dish would you recommend just pizza is not listed. I've been satisfied with what I bought there or I wouldn't think to."