Live Oak Bank
1757 Tiburon Drive, Wilmington, NC 28403
Location & Phone number
1757 Tiburon Dr, Wilmington, NC 28403, United States
About the Business
Live Oak Bank is a leading financial institution located at 1757 Tiburon Drive in Wilmington, North Carolina. Specializing in providing innovative financial solutions to businesses and individuals, Live Oak Bank offers a wide range of services including business loans, personal banking, and investment opportunities. With a reputation for exceptional customer service and a commitment to helping clients achieve their financial goals, Live Oak Bank is a trusted partner for all of your banking needs.
Photos
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Aweful bank . Full of liars. Do NOT trust them. I was trying to get a loan and for 3 months was strung along saying I would be able.to borrow , till last min when I was dined without explanation . I was counting on that money . The whole interaction was painful , terrible communication and overall customer service. They claim to help small pet care businesses but they did the opposite. I might not be able to open my business now because of them ."
"Excellent customer service. They are always quick to help with all of our needs, business and personal. They are kind and super helpful. I am never on hold for long periods of time. The high-interest rates for savings accounts are what drew us to them a few years ago. We have recommended them to many of our friends and family. They are happy clients, too."
"Horrible customer service and response time. Filled out an inquiry for an sba loan since they are supposedly one of the best sba lenders. Over a week later I get an email stating at this time they don’t have any loan products available for my needs. The only thing I filled in was my name, email and phone number. Was never even given the chance to talk with someone. DO NOT recommend!"
"This bank is phenomenal when it comes to customer service and has some of the best savings and cd rates you will ever find. We recently had an issue and needed to call customer service. The representatives at this bank are incredible and walked us through what needed to be done. We have never received this kind of professional help from other banks. They are American based and you always get a real person to help you with questions or issues. I have to wonder why this bank gets anything lower then a FIVE star reviews, every person we have talked to about our accounts has been awesome."
"This has to be some type of scam. Online-only bank with high interest rates, but unresponsive customer service... I did try to open a Business Savings account, provided all my information, but nothing happened. The application was "Under Review" for a month when in principle takes "2 business days". So, I just cancelled my application. I don't want to have my business cash in a bank that is not competent enough to handle this simple account opening process."
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