National Appliance

"Been using them for at least 30 years to repair or deliver reasonably priced appliances. Just replaced my outdoor fridge and found the perfect one, once again."

"We have used this business for service on our appliances and after today will no longer be using them. The technician came to our house to diagnose an issue with our dryer and didn’t diagnose the issue. Based on the symptoms that we gave both verbally when making the appointment and to the tech when he arrived they are experienced enough to know that it was an issue with the hose, which we found out on our own after the tech said the dryer was working and left. When we called to discuss this we were passed from Helene to AJ who did nothing to remedy our concerns. He continuously cut me off when I was speaking and continued to do so after I asked him to let me finish what I was saying before he responded. I asked what could be done and he said ‘we’re just going around and around, I don’t know what to tell you, have a good day.’ Where is the customer service? Where is the ability to come to a compromise? Where is the ability to help?? We called you for help and you didn’t do that. AJ literally offered nothing and said that it’s on the homeowner to know what the issue is. Really? How is that possible? We aren’t technicians. I’ve worked in customer service/retail for most of my working life and this is not how you should treat people. Never once did I even raise my voice because I understand how to properly communicate. If I could give 0 stars for this review I would. This experience has left us feeling so disappointed and let down. Something could’ve been done to help us even if it was just having a little empathy and explaining what we needed to do to fix this issue. Maybe you could’ve retained a customer for the next issue but we now have a vey bitter taste about the whole experience."

"My family has shopped here for years and for good reasons. You can expect stellar, reliable, and honest service from the minute you walk through the business’ doors to the moment the delivery crew leaves your home."

"Great atmosphere. Nice family owned business that has been in the area forever. Customer service was excellent and the staff is friendly, helpful, and knowledgeable. Prices have gone up but I get it everyone has to make a buck. Would definitely recommend this place."

"Owner and staff very friendly and helpful. Didn't rush with me. Same say service and the two gentlemen that installed the washer were very courtesy and professional. Took time to show how to use, both in store and in home. Would highly recommend the place."