Starbucks

"There are some nice workers in here. Please teach them how to make the drinks. You can’t pay seven dollars for a chocolate coffee and have it taste like warm milk with a little bit of Swiss miss in it."

"I've been to this location many times over the years because I have a part-time job nearby. Usually, it's ok, and I've even seen famous actors here which is fun :-) But last night I was trying to get to my job at 5pm and entered the store around 4:35, thinking that was plenty of time. I ordered a caramel apple spice which usually has the option of whipped cream, and a caramel sauce - all I know is that a tall cost almost $7. I ordered without incident and went to the pickup area- there weren't that many customers there. The pickup area in this location is always chaotic because they like to blast music there really loudly, which makes it difficult for anyone to hear what the baristas are saying when they call out names and I always find this stressful and annoying. Next, one of the 2 baristas' friends dropped by, and started hanging out right by the espresso machine counter -- she might also be a Sbucks employee but wasn't working, so the 2 of them were laughing, and talking very loudly, which also seemed to distract the barista from doing her job efficiently. Then, I had the customer thing happen where it seemed that everyone around me got their order and left, even people who were in line behind me. When I asked the barista if she had a caramel apple spice coming up, she looked at me slightly annoyed and said "I'm working on it now." When I got it, it was 5:55 and I had to leave the store immediately to run to work. As I was walking the block to my work, I noticed there was no whipped cream, or caramel sauce in the drink - it was just hot apple cider. It was still good, but not worth $7 IMHO. I might start going to one of the many other coffee shop options in the immediate area as I just don't want to be this annoyed again."

"Easily one of the worst Starbucks in NY. Overridden by the homeless. Extremely rude cashier. I ordered a Chai tea latte with oat milk and watched the barista make it with regular milk. She called my name and when I took the drink I asked what kind of milk is in it. She pulled the sleeve down to see the label and then told me "it has whatever the sticker says" despite JUST making the drink 3 seconds prior with the wrong milk that I am allergic to. Really disappointing waste of time and money."

"First time here. Lots of light and sun. Lots of windows. Spacious. Charging stations available."

"i was already having a rough day so i came in to get a chai. i don’t know what i did to make this dude so upset, i was actually shocked. before i could even say my order i could already tell he was gonna have an attitude. i told him my order and then told him i had partner numbers, he asked if i had my ID, and i didn’t which is my fault, but his attitude towards it was very uncalled for. he then proceeds to drop my change and just stared at me. as a partner myself that works on broadway i understand the job can be frustrating but there’s no use in taking it out on customers, you can do that on your 10. i don’t know what his position is but i hope it’s not manager, cause if so he’s not a good one."