Mountain Empire Motel 1537 South Shady Street, Mountain City, TN 37683

"I was actually lost in the mountains when I happened across this hotel. Every single employee was so accommodating, and so wonderful. Everybody went completely out of their way to make sure I could get home (I live in NC) and that I had an excellent stay. The staff goes above and beyond, and I cannot reiterate enough how kind everyone is. Highly recommend."

"BEWARE!!! We had stayed here, and the rooms were terrible. Within 5 minutes of being there we saw a cockroach crawl into one of our drinks. There were many dead roaches laying around, not to mention the plenty of live ones we saw. This is clearly formally a Best Western hotel (or something similar) which had been purchased, and the owners are doing the very minimal at best to do some repairs. We clearly will never stay there again. I read another review saying that the rooms were clean. That review clearly had to be the owner or a family member trying to boost their ratings, the rooms were FAR from clean. Also the pictures on their website are absolutely not representative of how the rooms actually look. If you do choose to stay here, ask to look at the room first....you;ll see what I am talking about!! Never Again!!!!"

"Owner very friendly but obviously struggling to get this motel in decent shape. Obviously this was once a quality motel (by another name) but pretty run down now. Pictures online must be from it's previous life. Needs major work. Holes in walls, live roaches everywhere, dirty microwave, no coffee pot. Will not stay here again!"

"Nice hotel with clean and comfortable rooms. I will be staying here again when I visit Mountain City."