Monro Auto Service And Tire Centers
4220 Albany Post Road, Hyde Park, NY 12538
Hours open
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM
Photos
Location & Phone number
About the Business
Monro Auto Service And Tire Centers is a trusted car repair and tire store located at 4220 Albany Post Road in Hyde Park, New York. Our experienced technicians provide top-notch service for all your automotive needs, from routine maintenance to major repairs. With a focus on customer satisfaction and quality workmanship, you can trust Monro Auto Service And Tire Centers to keep your vehicle running smoothly. Visit us today for all your car care needs.
Reviews
"Always a positive experience. I really like dealing with Matt, Kerry and Dan. These people I trust. They have done a lot of work for me. No complaints. Very happy with these people."
"Dropped off our SUV for an inspection. Received a call regarding an issue removing the lug nuts. The representative provided a thorough explanation of the issue, offered a courtesy solution, and confirmed the root cause upon pickup. Friendly and professional throughout the experience."
"Kerry is always very easy to communicate with. He lets us know if there are any issues and when the work is needed ti be done. Appreciate his honesty."
"Kerry and Matt are great. Swift service and thorough inspection. They take care of my fleet as well and are top notch. Thanks guys."
"Kerry and Matt are awesome and always take the time to listen and explain. All the guys really work hard and get the cars in and out in a very reasonable time. I travel and hour to use this specific Monroe and will continue to do so with this team in place. All of the above is still true about Kerry and Matt but Dan is horrible and after the second time of causing major issues in my planning I’m over having to deal with him. First he refused my mom to come in after Kerry said she could and today I made an appt on Monday for an oil change at 5pm on Friday 9/1 and got my confirmation email and text. Friday I was in westchester and got back early so stopped in to see if they could may take my car earlier than my appt because I live in Kingston and wanted to get home early if I could. Dan informed me that’s a problem with their scheduling system as a corporation and he was sure he had told me that before (clearly this corporate issue was my fault) when I showed him the confirmation text—-then he said they just hadn’t gotten a chance to call me yet. I was standing in front of him at 3 pm and my appt was at 5 …I live 45 mins away and I would have been more angry if I had only left home for this appt. Then in the middle of this he just answered the phone regardless that I was upset. Looking for a new mechanic I never want to deal with him again and will not be back while he’s there. Edit 9/2: store manager Kerry apologized and willing to do what he can to make things right and it’s important to know that a business will do this and take concerns and complaints seriously —tentatively willing to keep trying at this point"
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