Skyla Credit Union

"My family has used this branch for over a decade. Everyone is so sweet and patient. Their loan officers are very knowledgeable and thorough when helping people find the best options. It's incredibly easy to open accounts online and manage money via the Skyla App. This bank is truly centered around their members and focused on making money handling as convenient and straightforward as possible!!"

"The entire staff at the Asheville branch were so helpful and very patient with this "old, unfamiliar with on line banking, old lady, it was a pleasure to begin the process. Thanks to all at the branch."

"Great experience after banking with a large retail bank for many years. Everyone here is helpful and friendly."

"I highly recommend Allison Smith as your member service advisor. She was knowledgeable and honest with me when it came to me asking questions about my finances and receiving a credit card (for the first time). Thank you Allison for the amazing service. Plus: Everyone in the facility are helpful and kind."

"Wow… absolutely terrible experience at this branch today. I presented two checks from my niece for her rent payments to be cashed, along with my valid NC Drivers License. After waiting 10 mins the teller came to the window and asked me if I had an account at the bank. I don’t. But my niece does and the checks were written on her account. After 10 more mins (literally 20 mins at this point), the teller comes back with an ink pad in his hand and tells me I need to ink up my thumb and put my thumb print on each check. I was astounded. I haven’t had my fingerprint taken since I applied for my CPA license 30 years ago. I asked them why? Did my niece not have enough money in her account? Wasn’t my Dirvers License valid proof of ID? This was their policy, they said, for anyone cashing a check that didn’t have an account at their bank. I asked to see this in writing. Another 10 mins (literally 30 mins now) passed and they came back with a tiny screen print. Obviously I did not give them my thumb print. While waiting I had called my niece to tell her that her bank refused to honor her checks. I asked for the checks and my license back. I also asked for the names of the managers and their phone numbers. After all this I gave them my business card, as I’m a local business owner. They looked quite stunned that I was who I said I was. It was then I realized they were profiling me. You see, I had been painting this morning and had my old clothes on and my hair up. Essentially, I looked “poor”, so in their eyes I must have been a criminal. I’ll be telling everyone I can about this experience. And my niece is lucky she’s my niece, or she’d be on the road to eviction given her bank refused to honor her checks. I would NEVER allow a business like this one to represent me or to manage anything related to my finances."