Alabama ONE Credit Union
1215 Veterans Memorial Parkway, Tuscaloosa, AL 35404
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
9:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Alabama ONE Credit Union is a trusted financial institution located at 1215 Veterans Memorial Parkway in Tuscaloosa, Alabama. As a member-owned credit union, we prioritize the financial well-being of our members and the community. With a focus on providing personalized service and competitive rates, we offer a range of financial products and services, including ATM access for convenient banking. Join us at Alabama ONE Credit Union to experience the difference of banking with a local, member-focused institution.
Reviews
"Amazing customer service, quality credit union who truly cares about each and every member and ATM/Anytime Tellers are great! Love the fact that they are updating all of their ATM technology. Check out the newest Anytime Teller at Sky East, Brewton and Millbrook Branches!!!!!!!!!!!!!!!"
"Deposited over $1000 in cash into one of their new ATM machines because it was after hours. ATM messed up, took my cash, and displayed an error message to contact my bank (which is AlabamaOne). Called the very next morning and opened a claim. It’s been 3 days and I STILL do not have my money…. And ZERO updates. How does it take a financial institution this long to reconcile the issue? UPDATE - called and spoke with “Monte”. She was extremely unhelpful. Every time I would ask for a manager/supervisor or someone that can actually give me any info she would just tell me - oh they are just going to tell you the same thing and they don’t talk to members. Then put me on hold and “called” the Northport branch manager who didn’t answer and said he would call me back. Never heard anything….. So no one besides the phone operators will talk to members?! This is how you lose members 100%."
"I'm fortunate that I do not have to use drive thru very often. Why does it take SO LONG???? Almost 30 min, 4th car back with 2 lanes open! UGGH simply can not go by on lunch break!!!! I know when I get to window there will be only 1 teller ( always) PLEASE ADDRESS THESE ISSUES"
"I went to Alabama One to set up an account with them and was out of the office with a card in my hand and two accounts set up within 30 minutes! I was treated with respect and they left no question unanswered. I’m very happy with my service thus far!"
"I used to love Alabama One. Now not so much. They do not block fraudulent charges but block non-fraudulent charges. Had one of our cards compromised and they filed a claim for the wrong card and it took 3 weeks for them to process the wrong claim, and then I had to wait another 2 weeks for them to process with the correct card. Both of our cards were blocked on a Friday evening without a call or text to verify, and we had to wait until they opened Monday morning. All in all, I am not impressed with what they have evolved into over the past 17 years. Update: Customer service was very quick to respond and resolve my issues. I am changing the rating to reflect this."
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