Chipotle Mexican Grill

"1st and last time visiting this Chipotle. When we came in at 4pm on a Friday the place was empty. No customers and no employees. Then a few employees came out of the back and seemed very impatient with us, trying to rush us through our orders. They had no Carne asada or regular steak. ( on a Friday, early? ) so I got the barbacoa. Bad decision. I am typing this review from the bathroom as I am finally getting a break from vomiting. Stomach is killing me. I will never return to this Chipotle and this horrible night may keep me from ever visiting any Chipotle again. Thanks Batavia, I used to really enjoy Chipotle."

"My carne asada tasted good but as you can see by the portions... They skimped on mine because they were running low but then loaded up my husband's."

"This team is one of the most impressive groups I’ve seen. Everyone does a great job of supporting each other when they need more of an ingredient cooked and chopped, or if a large group of folks come in at once they shift tasks around to accommodate without a second thought or direction. The workers all take food safety very seriously too which I appreciate."

"This location has consistent issues with food quality, customer service, and cleanliness. It is the only location within 45 minutes of Batavia, so I want it to be good, but unfortunately it is not. Our last experience(May 06, 2023) resulted in 3 meals being thrown in the trash due to quality issues. The restaurant was also filthy and the staff appeared to take deliberate efforts to decrease the amount of work they had to do, all at the expense of their customers. They did not have any of the farm fresh beverages avaliable and the dinning area was filthy. The rice was so undercooked it was crunchy, and the chips were saturated in oil and salt. My wife brought them back to the counter and without saying a word the woman working grabbed them and handed her another bag. It was if she already new they were bad. The second bag was no better. The garbage was over flowing, and they also placed do not use signs over the other cans in an attempt to limit what they had to clean. This location needs a major overhaul.... Update, attempted to give them a second chance on 6/14/2023. I placed an online pickup order with piers. They forgot half of the order and also messed up the other orders. One was supposed to be a bowl and came as a burrito (with a label that said bowl). I then had to call corporate to request a refund because the store cannot process them."