IAT Insurance Group
4200 Six Forks Road, Raleigh, NC 27609
Location & Phone number
4200 Six Forks Rd, Raleigh, NC 27609, United States
About the Business
IAT Insurance Group is a leading insurance company located at 4200 Six Forks Road in Raleigh, North Carolina, United States. With a strong reputation for providing reliable and comprehensive insurance solutions, IAT Insurance Group offers a wide range of products and services to meet the diverse needs of individuals and businesses. Their team of experienced professionals is dedicated to delivering exceptional customer service and personalized insurance options tailored to each client's unique requirements. Whether you are looking for auto, home, business, or specialty insurance coverage, IAT Insurance Group is committed to protecting what matters most to you.
Photos
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Horrible insurance company. All insurance payments made on time and soon as I had to file a claim, they sent me a notice of cancelation before even settling my claim. I had an accident with no other vehicles involved and 3 months later I'm still waiting on my claim to be resolved. I wouldn't recommend using this company for any reason!!!... Truckers... Be WARE!!!"
"All of the reviews on here are pretty much on par with mine. I submitted a claim in January of 2021 for a pipe that burst from extreme cold in Alaska. They sent me a check for $15,000 very quick and told me whatever I get done to just document and that I will be taken care of. The estimate of work I had done was around that price. They cancelled the check they sent me with zero explanation and have not contacted me since. I did get ahold of the adjuster that was contracted out from IAT who said that my estimate was “too expensive” and listed prices that are below market value. I have tried to contact them 6 times in the past 3 months. I FINALLY got ahold of someone after calling Cross Country adjusting-IAT-back to Cross Country-back to IAT, all which took a total of 3 HOURS on hold. The individual I talked to on the phone was very rude when I asked for a point of contact and told me that wasn’t possible. They gave me no new information other than it would take 7-10 days to process my estimate. I filed my claim in January and it is currently the end of October."
"I am usually not one to write bad reviews however I have to let every know about this company. I filed a claim on February 18th due to my house being flooded from the Texas winter storm . I've has an adjuster come out as well as a water mitigation company start working on my house which they claimed the house was not livable. It is now May 24th and we are still out of our house and have not received checks toward the $32,000 bill to fix the house. When i call this company i get transferred and hung up on. I left multiple emails for several managers and still no call back"
"I filed a claim over 4 weeks ago. I have never heard form the adjuster other than her initial call to tell me she had my claim. Since that time I have never gotten a return phone call, a return e-mail, or an type of resolution. I managed to get in touch with customer service who told me another 7-10 days, 14 days ago. I will not be staying with this company. They are completely useless."
"Why use this company for your insurance needs. Filed 3 claims over 6 weeks ago. Can not get anyone with firm to return my multiple calls. Each time I call, if I reach anyone, I get a different person. Still don’t have any money from IAT to repair the covered claims. Can’t even give them one star. Did not know an insurance adjuster could be so rude to a client. How they stay in business I do not know."
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