Hartway Motors Chevrolet

"Appointment was scheduled at 10:00 a.m. I pulled up informed the service representative I was there and they took me right in for my service. Past experience with other dealerships I found myself waiting around to have my service done while my vehicle sat in the parking lot way past the scheduled appointment time - Hartway service went right to work. Also your sales representative Emily was very help with questions my Dad and I had while we sat in the waiting area. Thanks for a great experience it’s nice for once being looked at as a customer and not just a number on the days schedule."

"Emily the sales associate was very friendly sold us on a nice vehicle. Got us a great price . My experience with this dealer was great at first until my truck broke down 4 days after purchase. I ended up needing major work which was covered under warranty at which my vehicle was in the shop for one month. When I received my vehicle back I still had issues with the rotors and the dealer stated because they supposedly already replaced the rotors they were not going to replace them again even though it states it’s covered in my warranty from the dealer. Wouldn’t buy another vehicle from them."

"Fantastic experience. Derek listened to my needs in a pickup truck, he made some recommendations I hadn't thought of and let me test drive multiple vehicles so I could make a well informed decision. NO high pressure tactics, unlike most of the mega dealerships in our area. Such a wonderful buying experience. I've purchased over 40 cars over the years and I have to say this was probably one of the most pleasant purchase experiences I've ever had. I highly recommend this place, and will definitely be returning for another vehicle in the future."

"Derek and Nicole have been incredible to deal with, so far I've done everything over the phone. A great deal on my trade in, Derek checked for all available rebates on the new truck! I can't wait to get down there in a couple days to make the switch. Everything has been exactly what Derek has said thus far even down to a good interest rate. Highly recommend!!"

"I ordered my new truck the first week of October with Kip Lonnen. He kept me updated on the build schedule, it was built the week of November 13th. It arrived in Medina NY, the first week of December. Kip made sure that all dealer accessories were there and promptly had them installed. He then set me up with an appointment with finance ( Nicole) for all the paperwork, she did a great job explaining everything. After that Kip spent about an hour going through all the goodies on the truck. He also said if I needed any assistance to not hesitate to call him. Thanks to everyone at Hartway Motors, everyone is very friendly and helpful."