Advance Auto Parts

"Friendly staff, very helpful. They usually have most parts available when they are common parts. Anything thats not in stock on site can be ordered pretty quickly. They seem eager to help and pretty knowledgeable about cars. Good place to check codes like check engine light, borrow tools, get windshield wipers, get fluids and filters, get head lights, small tools, etc."

"So while they didn't have the part I needed, the most lovely gentleman helped me out and was genuinely curious about what I needed and why (3D printing line not a car part) and was so helpful. 5 stars for going out of his way to be nice and give customer service and a good experience despite not having the item. You should give this guy a raise."

"I don’t know what to say. Twice on two different occasions I went in to purchase 2 sensors and on both occasions I had to sit there and listen (because I’m not rude) to lectures about how they do not accept returns because customers and apparently myself do not know what i came in to purchase. I asked him if he was trying to push me into going to a garage or what he was doing or trying to reiterate that they don’t take returns back. Had to listen about stories of other customers. Honestly I did get irritated and I’m a pretty calm person because I was in disbelief I was being given the exact same lecture a month later from the same location. Guy wouldn’t listen as I told him I had zero intention in removing the part and bringing it back in to return it if it wasn’t the main issue as I would just leave it on. The last two times I went into purchase something I left empty handed. Long story short I went down the road to autozone and picked up the items I came into get…unbelievable"

"First review I have ever posted and this one is well deserved. My car was having trouble starting intermittently. I had my 2 children with me. The manager on yesterday evening went above and beyond, was very professional, took his time to help us (spent about 45 min to an hour), was very kind and he fixed the problem before we left. Highly recommended"

"I always go to Advanced Auto first for a good reason. They'll do anything they can to help their customers. So my window control panel stopped working, with the driver's side window down, and rain coming in a couple hours. I got a replacement at the Teal ave store, but didn't check it before I went home to put it in. I should have. It only takes a couple minutes....... Through no fault of theirs , it didn't have the right size plug. So I went to the Cicero store. They didn't have the correct one either. But what they did have, was a guy willing to go the extra mile for a customer. He came out to the car, I took the console out, and he managed to get enough contact in the switch to get the window rolled back up fully. Got a quick refund and now I won't get a wet seat until I can get the right part ordered. Gotta love 'em."