Starbucks

"I Never usually leave reviews but I went parked in other parking lot because easier get in and out. Parked like walk anyways but the design is terrible. I went inside and it’s Christmas Eve but surprisingly inside is empty and drive thru not too many cars. But I ordered at 2:05 PM I’m very patient but they were only focused on drive thru and mobile orders understand it’s timed and have be and I’m patient but when it takes me less drive their far away time and took 30 minutes for one drink they weren’t even making anyone inside until we said something that’s just bad. I just wanted coffee and go home spend day inside. Understand I came out on a Holiday but wasn’t that busy. Also she told me and one lady they had tons mobile orders but we ordered before them and waited 30 and other lady 40 minutes that’s just ridiculous and then finally get our drinks. Never again"

"This is disappointing because we are loyal Starbucks customers and visit our location in Tampa daily. This was the worst Starbucks we have been to. We no exaggeration waited in drive through line for just under 30 mins. And we are not talking about a long line, was barely around the side of the building. Inside wasn’t any better. If we didn’t place a mobile order we would have left. Then to top it off the coffee was terrible, and the cup had sticky syrup on the outside with no sleeve."

"Sorry to review this low; however, on more than 1 recent occasion, i have waited in the drive-thru line for a half hour and have not had my order recited back to me, which has led to receiving what I DID NOT order. This is becoming unacceptable at such a “hot” SB location. PLEASE, PLEASE repair the digital menu in the drive-thru that lists order info. It has not worked in years and would help to ensure order precision. It is also an ugly eyesore with sticky residue all over it. Please staff your location properly, update or repair your equipment as needed, and invest more highly and consistently in your customer base. It’s not brain science. I will not be returning until some improvements are made. Thanks for reading! ~A Once Loyal Customer"

"They hilariously are now asking for tips. My two small coffees for $15 wasn't enough apparently. I swear Starbucks could pay their employees $100 an hour and still profit with their prices. It's not our job to pay your staff to hand the coffee we purchased out the window."

"I’ve been sitting in the drive thru line for about 45 minutes at this point. Have watched people walk in and out that have been ordering at the counter. Sat in silence at the speaker for close to ten minutes until an employee said one word to me. The design of the drive thru blocks you in so you’re entirely stuck and can’t drive off if you have somewhere to be. I understand being busy, but this is just unacceptable even for a Saturday. Update- guy in a Chevy cruise wanted to complain at the window. DO NOT be this guy. Go inside to complain. Everyone in the drive thru is literally stuck behind you when you’re at the window. Total drive thru experience totaled at about 50 minutes."