El Lorito Mexican Restaurant 1002 Gastonia Highway, Bessemer City, NC 28016

"This place is terrible, bad service, bad food, and the wait staff is RUDE!! It was dirty and we were overcharged for our meal. When I asked for an itemized receipt they said “they couldn’t do that” And since the owner likes to reply to everyone’s comments and call them “Broke” because he knows no one can reply. Remember these “Broke” people pay your bills. So maybe check how you talk to these people. I see you’re making a reputation of being a bad establishment!"

"Our family just had lunch at this restaurant. Mind you, we are a party of 11 with a newborn. To start, our waiter was impatient and we felt rushed to order. Once we got our food and drinks, we ate and talked. She came back to clear the table. We informed her that our checks would be separate in the beginning and we were cut off mid sentence to be informed she will split it at the end. Once we went to pay, we were shocked that for 3 kids meals, and our quesadillas and queso came to $70. What was more shocking is that for the ticket with 2 people on it was over $50. We go back in to get a breakdown of our tickets and she charged us a service fee for a tip. When we questioned her about it, she coped an attitude and said on their menu, it states any group over 12 that the service fee will be charged. Mind you we had a group of 11 and a new born baby. So when we counted our people for her she said, well yall didn’t tip anyway so. And she got FIFTY DOLLARS CASH from our table in tips. She is an unprofessional server, the manager never stepped in to correct her attitude for being rude and she told one lady in our party we didn’t deserve to eat here because she was told she didn’t deserve a 18% tip on top of what we already tipped her. She also was making comments about her “brothers” as if someone was supposed to be scared of her pathetic threats. This place will never have the pleasure of us spending our money there again."

"Was in there today with my brother and saw a waitress act so rude and try to steal money from a different families card at a different table, will not be back if this is how the staff treats their customers. And u can not believe that management came out and didn't do anything."

"Great service, amazing food, did not have to wait long for food, and at reasonable prices. Sweet tea is good too"

"A MOST pleasurable dining experience. This was my 1st time patronizing this little fondita & it certainly WON'T be my last. I had the Chicken Endiablado & it was FANTASTIC. A perfect blend of Chili powder , cumin & a few other spices I couldn't quite get my tongue around. The perfect mixture of HEAT & FLAVOR. Everything on my plate mixed well together & also had plenty of flavor when tasted separately. Kind, attentive & professional wait staff. The atmosphere was akin to a REAL Mexican fondita. GREAT job here guys, keep up the good work & I look forward to seeing you all again soon."