Fayetteville Pain and Spine 2109 Valleygate Drive, Fayetteville, NC 28304

"So far the staff has been very pleasant the only downfall I have with this place is that the waiting area is too small I was the 2 person to arrive then it became very crowded people were standing up almost no place to move & the bathroom is very unsanitary staff needs to periodically come out to check up on it. Some people will treat it the way it looks."

"I have been going to this office for three months and am glad that I found them. The office workers an nurses are super. My dr is the best. Thinking of finding a good dr this is it"

"If I could leave 0 stars I would. Completely unprofessional and neglectful with patients care. They do not answer the phone nor do they respond to voicemails for appointments and today staff locked up before closing time which is at 4 as my client was standing there attempting to verify/schedule an appointment. They refused to open the door even after she knocked. It was obvious that staff was still inside because a patient had just walked out the door as the receptionist locked it behind her while my client tried to gain entry. This is not the first time this has happened and it is unacceptable when these people took an oath! DO NOT BRING YOUR LOVED ONES HERE IF YOU VALUE THEM AND THEIR WELL-BEING because this place needs to be shut down immediately."

"So they screwed up my prescription and won't hold themselves accountable, instead are blaming the pharmacy, the lady who called me back from the dr wouldn't even allow me to speak, every time she would cut me off. How are you gonna be able to help my concerns if you won't even listen to the problem?! This experience alone has caused me to currently look for another office to go to because how can you help if you can't listen to the patient? Its not like I was asking much, I was respectful and let you finish what you had to say, all I ask is for the same respect."

"I am typing this review because my wife just called me crying after her appointment with Dr. Kim today. She has been a patient at Fayetteville Pain and Spine for quite a while due to well documented chronic back pain she began having while serving on active duty in the Army. After she transitioned out of the Army to focus on her education, she began being "seen" at the pain clinic and it has been an absolutely miserable experience for her as well as very damaging psychologically due to how she has been treated. Patients are seen at a pain clinic because it has been deemed that they require some type of care to deal with whatever is causing their pain. Regardless of the etiology of that pain, they were referred there because the pain clinic is supposed to provide a service. That service involves treating physical pain. What I can't seem to figure out is what part of the treatment plan involves accusing my wife of being a drug seeker every time she enters that facility. I would love to hear an explanation of how a patient who has never failed a urinalysis and has never been short on a pill count is apparently a drug seeker. My wife had to reschedule a pill count one time because the clinic was attempting to schedule it during her college finals. Because she refused to miss a college final she was accused of being a drug seeker during her next visit. The doctors that work there must have skipped their finals all the time in order for that to make sense in their minds. On another occasion they attempted to schedule a pill count while my wife was out of town with me visiting family after I had just returned from a deployment. She told them she would not be able to make it. What they failed to tell her was that she could do her count at a pharmacy where we were on vacation and it would count. She was unaware of that until we returned home, she went to the clinic, and they accused her of being a seeker and put a missed pill count in her record. On multiple occasions when I have been out of town due to my job I have received calls from my wife in tears because the doctors at Fayetteville Pain and Spine have made her feel like she is some drug addict instead of a patient and a person that is deserving of respect, as all patients are. If you can no longer show compassion towards the people who you are supposed to be helping, then it is time to take a long hard look inside and decide if being a doctor was perhaps a poor career choice. At this point, she feels as if she reaches out to anyone for help that they will view her just as these doctors have, as some wretch who wants narcotics. How dare these doctors treat a human being like that! In the modern version of the Hippocratic Oath it states: "I will remember that there is art to medicine as well as science, and that warmth, sympathy, and understanding may outweigh the surgeon's knife or the chemist's drug." Where is this warmth, sympathy, and understanding? It must not apply to patients seen at Fayetteville Pain and Spine. If I had been able to accompany her to her appointment today I would have loved to have had a face to face talk with her doctor and asked him to explain himself since this is not the first time he has treated her in such a manner. However, due to work I was unable to be there. Instead, I will submit this review that they will more than likely disregard and continue to treat their patients like the lowest form of human life instead of as people who require assistance from a medical professional. So, for people considering seeking treatment there. If you have good self-esteem and a positive outlook on how medical professionals at a pain clinic should conduct themselves, prepare to have both of those destroyed and left in ruins as soon as you enter the building. My wife will not be treated there ever again and it is due to the interactions with the doctors, especially Dr. Seung Kim."