Duke Otolaryngology South Durham
234 Crooked Creek Parkway, Durham, NC 27713
Location & Phone number
234 Crooked Creek Pkwy Suite 500, Durham, NC 27713, United States
About the Business
Duke Otolaryngology South Durham is a health institution located at 234 Crooked Creek Parkway in Durham, North Carolina, United States. Our team of otolaryngologists, ENT specialists, audiologists, and speech-language pathologists provide expert care for adults and children with conditions affecting the ears, nose, and throat. From hearing loss to sinus problems, our specialists work together to diagnose and treat a variety of ENT issues. Our facility offers state-of-the-art care in a convenient location just off I-40. We also provide consultation and follow-up care for ENT surgeries at Duke Ambulatory Surgery Center and other hospitals. Patients can access My Duke Health, an online patient portal for managing healthcare needs. We offer free interpreter services and accessibility services for all patients. Plan your visit to Duke Otolaryngology South Durham through public transportation options.
Photos
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Did not see oreo wrapper down my throat with camera"
"I wish I could give ZERO star if there was an option. I received their service on August 23 due to my hoarse voice problem recently. It was a refer from Raleigh ENT. During the entire visit, Dr. Alissa Collins and another consultant received me. The entire visit included some basic behavior survey and a laryngoscope diagnostic. After less than 3 weeks, I received a bill total of $1520 (scope - $733; Behavior and Quality Analysis-$349 and Office Consultation - $438). Since I am in high-deductible insurance plan this year, I was asked to pay $1119.59 from my pocket. OMG!!! During the entire service, nobody ever mentioned to me even a single word about my financial responsibility. More ironically, after the visit, Dr. Collins recommended a more aggressive diagnostic procedure for follow-up. She claimed that she was concerned about a small pink area but without providing any reasonable rationale behind. If not because I insisted to speak to a financial consultant, I would never find out that recommended DIAGNOSIS procedure would cost me over $3000 from my own pocket. Even more ironically, after the service, I received different calls from their nurse assistant and admin, the one same reason for their calling was trying to push me to make my next appointment for that over $3000 recommended service. BTW, I did ask Dr Collins for any alternative cheaper and more conservative option, but she said no. And also I provided my insurance card at the time when I checked in. So they should easily know how much of their service cost and how much I would have to pay for any service they performed or recommended - if they want to!! Would never go back there again."
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