New Season Treatment Center – Gastonia 1455 East Franklin Boulevard, Gastonia, NC 28054

"Grateful for this place and love all the staff there sometimes there's a wait but better than being in the streets"

"Since this place has moved it has been a disaster. I shouldn't have to sit 2 hours waiting to dose. 1 nurse and she calls 1 person every 15 minutes. I'm going to transfer if they can't get their act together."

"Treat us like we’re nobody some of them do. People at the window , Nurses I guess are so rude to us. People go there to get help not be ridiculed. It takes a lot for someone to even ask for help. These people need to be more compassionate. Other than that I’m not talking about everyone. Just 90 percent of em."

"First and foremost this place saved my life! My fiancee and I have been coming here for almost 2 years now and it has most definitely changed our lives for the better! With all that being said from day one I was told I needed to have all my money upfront there's no charging and paying later! I go in last week and Melissa tells me that I owe over 650 dollars, there's no way! I've never been allowed to charge even one day! So how is it all of a sudden I owe money?! I've tried several times to discuss this problem with Melissa but she's absolutely no help! If I have to be honest Melissa treats you more like a number than the person you are! Something's going on here with the money and I hope they get a handle on it! My thing is you guys have cameras, show me where I didn't pay, because there's absolutely NO WAY!"

"I've been going here almost 2 years and have been getting take homes over a year and I've only charged a couple times when I first started and always paid the very next day well today I went to pay and the lady told me that I owe $125 for where I've been charging and I do not owe them anything. But most people I've talked to said that I will have to pay it because they've been doing everybody like that since they've gotten the egage app. My friend goes everyday and pays but a couple weeks ago they took $90 when he paid for his doses saying that he owed it and wasn't going to let him dose unless he paid. I use to like this place but it has gotten terrible in the last 3 month's. And another they want even let people charge so how in the hell would they let someone get over a hundred dollars behind. Maybe if they could keep help they wouldn't have this problem. I went to take a drug test one morning and the lady was under a blanket with a little heater and I had to knock and knock to wake her up so I could take my test. If they steal my money from me I'm going to look for somewhere else to go that can keep up with there paperwork because that's a lot of my that I don't have. I go every Thursday and pay $105 4 time's a month and I have proof when I use my card but guess what there card machine is gone no×. Wonder why but they will be writing me a receipt for now on. I just hope someone can take care of this and see that I don't owe them anything."