The Cheesecake Factory
201 Morrell Road, Knoxville, TN 37919
Hours open
Monday:
11:00 AM - 10:00 PM
Tuesday:
11:00 AM - 10:00 PM
Wednesday:
11:00 AM - 10:00 PM
Thursday:
11:00 AM - 10:00 PM
Friday:
11:00 AM - 11:00 PM
Saturday:
11:00 AM - 11:00 PM
Sunday:
10:00 AM - 10:00 PM
Photos
Location & Phone number
About the Business
The Cheesecake Factory, located at 201 Morrell Road in Knoxville, Tennessee, is a popular bakery, restaurant, and store known for its delicious meals and legendary cheesecakes. The institution offers a full menu at the bar and reserves much of the dining room for walk-in guests. They have recently introduced Cheesecake Rewards™, a program that offers complimentary slices of cheesecake, access to reservations, surprise rewards, and no points to track.
If you choose to order online, you can opt for curbside pickup by providing your cell phone number and vehicle information. Upon placing your order, you will receive a text message with a link to notify the staff when you are on your way. When you arrive, you can park in the restaurant's parking lot and use the link to let them know you've arrived. Alternatively, you can call the restaurant at 865-670-6595 to inform them of your arrival.
The Cheesecake Factory offers over 250 dishes made fresh from scratch daily, along with more than 40 decadent cheesecakes and desserts. Happy Hour specials are available in the bar area Monday through Friday from 4:00pm to 6:00pm. Don't miss out on the chance to enjoy a delicious meal or treat yourself to one of their famous cheesecakes at The Cheesecake Factory.
Reviews
"The food and service was great. Be prepared to wait if you do not have a reservation. You can sign up online and get a reservation. We was there approximately 3 hours 1 hour waiting and 2 hours eating and waiting on our meal."
"We made reservations and arrived just in time to walk by about 20 people waiting, and be taken straight to a table. I highly recommend reservations for busy meal times. Our waiter was very courteous and efficient. The mushroom & swiss burger was excellent. Mushrooms were fresh, large, and grilled perfectly. The burger patty was thick and cooked to a perfect medium-well. Salad and fries were very good. The Ranch dressing is a little garlicy, which I love. Then the cheesecake. My wife and I shared one slice of the celebration cheesecake and it was great. We were so stuffed that we actually had to leave some because we couldn't take another bite. I highly recommend this restaurant and the cheesecake! Please give me a "like" if my review helped."
"Good meal and fun environment. with such a huge menu it is hard to feel like I picked correctly. Steak tacos were a solid choice. Service was professional and friendly and attentive but kitchen was slow."
"Wow Bailey our waitress saved the day! Wonderfully pleasant and efficient and was truly delivering world class customer service. So why the 3 rating?? We got to Cheesecake Factory at 11:00 the opening time and was told there’s a 10 minute wait, asked why and all I got was what’s your name and phone number from Brandon at the desk, an explanation and just a little acknowledgment that it’s unusual to have a 10 minute wait to be seated when you’re the first ones in would have been nice! But the mood of our party was improved by the good food and exceptional service by Bailey."
"Great service! We tried the pretzel bites with cheddar cheese fondue; it was ok, the cheese sauce was cold when it got to our table. Our Caesar salad was good. We also tried the salted caramel cheesecake, it was wonderful! We arrived around 1:15 on a Friday and waited about 30 min for a table."
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