Jones Family Autobrokers LLC 3085 West 5th Street, Lumberton, NC 28358

"Sold my daughter in law car and it’s full of rust. Axles are about to come through the frame. Come to the car lot multiple times and no one there. Phone number on the window goes straight to Verizon wireless. She has lost $4k on this car and hopefully he will give me her money back. If not lesson learned it was a buy here pay her as is situation. I’ll follow up and change the review based on how he handles the situation"

"While the initial experience was good and we got our vehicle my temporary tag went out o. The 29th of last month and I have yet to receive my permanent tag. They are good people but I just want to know what's going on"

"My husband and I bought this 2016 dodge charger March 5th 2022 very good customer service helped us a lot purchasing our first car the car only had 46,000 miles. The problem came April 20th 2022 when we started hearing noises under the hood the next day the belt popped and was told that the alternator was out. I reached out to contact them for help on what to do and was told the car had been checked by a mechanic before purchasing and nothing was wrong. Took the car to a mechanic and they seen clear that this is the original alternator. Instead of admitting the wrong doing to us. She proceeded to say that they don’t do warranty and it is bought as is. Just a heads up for future buyers."

"Rojone is AMAZING she went over and beyond to get me in the car I always wanted and she had the perfect one all I had to do was tint the windows and I had my dream car!!!! Customer service is A+ If you want a great car buying experience this is the place to go!!!!"