New Hope Insurance 2664 South New Hope Road, Gastonia, NC 28056

"I recently had the pleasure of working with New Hope insurance, and I'm thrilled with the experience. Their team went above and beyond to find me a policy that was not only affordable but also comprehensive. The customer service was exceptional – they were friendly, attentive, and genuinely cared about my needs. Thanks to their expertise, I am truly grateful for their help and highly recommend them to anyone looking for top-notch insurance solutions."

"The new hope insurance team is very professional in what they do, They have helped us a lot We highly recommend them."

"While I am frustrated to no end navigating the hellscape that is car insurance, New Hope's management has repeatedly done their best to do right by me. The notes of employees could be better, but they are always cordial and polite even during frustrating circumstances and make a good faith effort to try to fix the situation."

"Worst customer service experience. My husband and I had car insurance policy for multiple vehicles for over a year with this company. We recently moved and updated our address with them; the price for insurance was ridiculously high and we decided to look for better options. We found a better deal and we notified this company- first the lady was extremely rude to my husband saying that we needed to cancel the policy 10 days before the new one starts, he kindly asked if there was a cancellation fee, his question was ignored and was told to call again in 10 days. When we called it ended up being on a Saturday and another representative told us to call during the week. When we call on a Tuesday the same rude lady told my husband he needed to pay a cancellation fee over $400.00 if not paid they will file him to a collection company. We received the bill several days ago - I called today to make the payment and I was told after the payment that my husband was already filled to a collection company without being a month of us canceling the policy. Very unprofessional, rude and lack of respect are this new hope insurance company."

"This is the best insurance brokerage I’ve had the pleasure of doing business with. New Hope treat you like family and they go above a beyond to get you the best insurance for your money. If you’re looking for insurance I recommend them 110%. Thanks for being there for me New Hope."