SmartStyle Hair Salon 2420 Supercenter Drive Northeast, Kannapolis, NC 28083

"I made an appointment for my daughter and because her hair was too hard to get tangles out the lady as rude as could be said ma’am I can’t do her hair basically calling me a liar that I brushed my daughters hair . Beyond disappointed"

"I booked an appointment online, arrived on time to find that the stylist was not there. I went home, called 30 minutes after my appointment, the stylist said she overslept. I went back, the stylist was putting her eyelashes on and ignoring me until finished. Bad experience and haircut."

"I walked in and made my Mom an appointment for that same day. When I came back to check her in the girl said she didn’t have us down for an appointment and couldn’t do her hair. She is the one who was asked if she could do her hair but then lied and said she couldn’t when we came back. Then said she didn’t remember talking to us. So My Mom who is 83yrs old and doesn’t get out much was very upset she didn’t get her hair done. This is definitely not good customer service!!"

"Jaimie Jarvis Is beyond awesome!!!! I messed my hair up bad by dying it and she really saved it! It was a mess but she worked her magic and it turned out way better then I hoped it would! I’m very happy and very satisfied! I HIGHLY RECOMMEND her!!!!! Thank you SO much Jaimie you are the best!!!! I will definitely be going back! ❤️"

"My boys had a haircut today. one cut was done and the stylist asked me if I want his hair shampoo "no charge". So I said okay. Second one done was worst than any rookie stylists or self home cuts you could get from your own grandma. upon check out, I was charged totaling $26 because $5.98 was added for shampooing. will never go there again."