Applebee's Grill + Bar 2180 US Highway 70 Southeast, Hickory, NC 28602

"There was 3 if us for dinner. We waited approx. 10 minutes for a table. The table had just been cleaned but there was food and napkins under the table on the floor. Our waitress came to take our drink order and she was obviously stressed. She brought our drinks and then returned to take our food order. One of the items was an appetizer order if onion rings. These were fresh, crispy and quite tasty. The only napkins we had were cocktail napkins and were told the restaurant was out of regular napkins. Our silverware was brought to the table upside down in a coffee cup of hot water. Two of the meals had to be returned to the kitchen because they were cold. One returned heated up but was not as ordered and the other never came back to the table. Only 1 person actually got to eat the meal ordered. They did take the two meals off the check, however, this is not an Applebee's we will be returning to any time in the near future."

"Just so you know, I have not been a fan of Applebee's in a very long time,( i have never eaten at this one at all) so I typically avoid it when we are selecting a restaurant. At the request of my peers, I joined them for dinner at Applebee's the other night, I was over the top impressed with the service, the food, the atmosphere etc. Our server, I wish I could be sure of her name, I think it was Hailey, she was the best server I think I have ever had, anywhere!!! She made sure our food was right, kept our drinks FULL! Our food was on time, we were fed while we were making our selections, she made our celebration dinner even more happy. I will be eating here again, and I am hoping we get that beautiful server again- I will def go out of my way to make sure we do. Oh and- it is whole family friendly, including wonderful vegan options!!!"

"We came to Applebees for a drink and dessert on a Friday night. There were tons of people waiting outside but lots of open tables (yes I get staffing is an issue.) We decided to sit at the bar. It took about 10 minutes for someone to come take our order. It was not that busy at the bar. They were out of two different draft beers that my husband wanted. We ordered our dessert and they are out of ice cream. It took over 30 minutes for our Togo dessert to make it out to use and it was the most pathetic looking thing LOL this place has gone WAY downhill which is a shame because I love Applebees."

"The food was very delicious. Service was very good. There was not a very long wait. And we were surprised to find that they were having a by one Burger get another Burger free special for Monday night."