Goodwill - Steele Creek 12716 South Tryon Street, Charlotte, NC 28273

"I was excited to travel out of my way to shop at the newest Goodwill Store in Steele Creek I purchased a pair of jeans and enquired about the small Vizio Sound bar behind the cashier counter, amazingly the price $69.99 was comparable to a brand new unopened Vizio Sound bar!! The cashier checked online and called for a manager, she showed her the online price and the item was taken to the back supposedly for repricing!! Today, I returned to the same store to return the jeans because the didn't fit and seen the Vizio back on the same shelf, with hopes of a reduced price I again enquired and was told the price is $69.99, I explained to the gentleman who came out to complete my return however, he did not seem to enthused to help with the situation. I will not shop at the Steele Creek location again."

"Not entirely sure what the manager is named, but she’s incredibly rude to customers. I’ve never experienced the treatment I did today. I sincerely hope this woman finds peace and just all around learns how to work in the service industry. You don’t belong in it if you can’t just be polite. Even what she said could’ve been said in a way nicer tone, with something called RESPECT. I cannot return what I don’t receive."

"had some good things but everything is misplaced and then they don't want to honor it. With returns they refuse to take the item since it didn't match with the receipt had said. The cashiers could be better."

"Everyone that works here is SO rude. The cashier walked off for a full 5 mins while we were waiting in line and didn’t say a word. Left us all standing there. They direct you to stand in line at a certain place and then let people jump in front of you. The manager is as rude as the rest of them too. All just very unhappy people with a chip on their shoulder."

"There's a manager there by the name Coleen, who is EXTREMELY RUDE and CONDESCENDING to her employees. I watched her scold a cashier named Laura yesterday. Which was a Saturday... She's abusing her power as a manager. No one should be talked to like that. Especially someone that takes PRIDE in working for this company! Shame on her! She really needs to work on her tone and find some peace in her life, and stop taking it out on others."