David's Abbey Carpet Sales 259 Old Mill Avenue, Pigeon Forge, TN 37863

"Local business for 30 years, good selection of flooring knowledgeable staff, very helpful"

"Wonderful experience doing business with the entire staff. If you need it, they can get it for you. Highly recommend."

"We've used David's Abbey in Pigeon Forge on three different occasions as we own multiple rental cabins in PF. We always get a top notch job. I know that if I call them, they will help me walk through product selection and do a great job working with my rental management company for installations since I live in another state. Thank you!"

"For selecting tile to purchase for our new home and two bathroom showers, we were directed to David's Abby by our building contractor. The staff in store were knowledgeable and informative. The selection was almost neverending. However, when it came time to gett the pricing for 2000 sf of new tile flooring, the estimator was out so we had to wait a few days to get the quote. It was received in writing, however it was a total installed price including underlayment and a bit higher than we had budgeted. Since the price seemed a bit excessive to us so we requested a per sf price for the flooring tile only. No problem except we were talking about 2000 sf of flooring tile and wanted a per sf price of tile only as the underlayment cost would remain constant but the tile costs could vary greatly. The estimator ignored two separate requests for the costs so we solicited the builder to intervene. He got the quote in a cost per square foot on the tile which was $1.00 per square foot more than the second store quoted us over the phone (we got tired of waiting on the estimator and had given up so we called their second store and tgey were happy to oblige). First red flag. We opted to use David's Abby for our shower tile only and opted to use a competitor for the tile plank flooring throught the house. Later in the build, our builder called and said David's Abby does not want to install tile that they do not sell. I tell the builder no worries and to secure another contractor for the floor install. In the end, David's Abby installers did the showers and the flooring they did not sell us installations. Second red flag. Oh, did I mention we were living in Florida while the house was being built? My mistake there. The flooring planks over the 2000 sf have unbelieveable high/lows throughout. Some an 1/8" or more. Something a seasoned tile crew would NEVER have allowed. One or two maybe, but not the sum we have. Ultimate ownership would fall on my builder but for the money that was stolen for the install, I feel David's Abby installers have to share the blame. Moral of the story, if you are having a home built, please have at least a weekly hands on visit. There are people around who will take advantage if they can. I'd give them a minus 1 star if I could. My new home will suffer the charachter of the lumps until such a time as we remodel. You can bet David's Abby will not be a part of it."

"Recently purchased a cabin that need new floors. Kenny was very helpful with choosing the perfect floors."