Inspect USA, Inc.

"Amazing customer service always quick to respond and helpful! They treat their customers very well. Always happy to do business with them! :)"

"I hope they record the calls to customer service so they can listen to how I was treated. I have never been treated this way in my entire life. 1- I received an email afterwards from Sales saying it was not a bad connection. That is not true at all. I could hear everything perfectly. 2- The sales person was extremely rude, and did imply that he didn't like my order because my credit card was from Brazil and I was having it shipped to Florida, so this meant it was probably fraud. That is xenophobia. 3- I never asked my order to be cancelled and I never said I could not wait for their process, he cancelled it because he said he didn't like the order, just like that. 4- Since you cancelled the order because you said you didn't like it, you have to refund me the entire amount or I will charge you for fraud. 5- Why would a company treat a client this way? And forcefully make me cancel my order? And then you say you are not returning my credit card fees. Honestly, there is something really wrong with you."

"Terrible customer service. Unclear instructions, would not offer to send a new kit even though they failed to provide the proper mailing information. Don't waste your money using them. Scam"

"Great selection of products with worthless customer service. Called to ask a basic question on one of the products purchased and was told they would not explain any procedures on how to properly use the product. You go CUSTOMER SERVICE team!"

"For the last 15 years Inspect USA has been and will continue to be the best in category for service and sales of our products. The company is knowledgeable of our product line and eager to take on new products as they are presented and offers prompt service. As with any company, issues arise and as sales manager for our unique products I find it very gratifying to be able to work with the owner of Inspect to iron out details in a quick and responsible fashion. Payment is very prompt and highly appreciated. I thank you for your great service to users of our products and it is a pleasure working with the staff at Inspect USA, keep up the great work and sell some more product!! John Staber National Sales Manager Regin HVAC Products"