Kumbala Sports Bar & Grill 3945 New Bern Avenue, Raleigh, NC 27610

"I ordered catering from Kumbala for my niece’s wedding rehearsal dinner. Let me start by saying that the food exceeded my expectations! All of my guests enjoyed the savory meals. We had pollo guisado, carne guisada, two different types of rice, potato salad and green fresh salad. They provided elegant SS chafing buffet warmers, they delivered and set up everything! I will continue to support this locally-owned and operated business."

"As soon as I got there, a waiter quickly sat me down. My waiter was very pendent on me, and my necessities. My food didn’t take long, and came fresh and hot. I would highly recommend the bistec encebollado, it is my favorite."

"Great delicious food. The chicharrón was super crispy and so easy to chew. Usually people burn it but they make it crispy but without burning it."

"First and foremost, If I could give a negative 0 star, I would. I’m not the type of person to leave negative reviews anywhere, but after what happened to me today, I will make sure to let everyone know of this place. Let’s begin by saying that the restaurant owners are rude, mediocre and extremely unprofessional when it comes to customer service and addressing any customers concerns. I have been a loyal customer since 2018, and have never had issues with this place until the new owners took place. 3 months ago, after ordering my food, as I was eating I noticed a black long piece of hair inside my rice. I decided to contact the owner directly and bring this to her attention instead of leaving a review, and to avoid them from having any issues with anyone else. She was rude on the phone and instead of apologizing, she got defensive and told me to bring the plate back. I never requested a refund nor my food to be replaced. I was simply letting her know of the issue, as it is unsanitary to not wear hair nets if working in the food industry. I decided to continue to eat there, giving them the benefit of the doubt because I know things happen. Today, I decided to come in and upon ordering my food, I took the time to let them know about the issue I had with my previous order. Before paying, I noticed they were overcharging me for something extra. I took the time to explain to the waitress what my order was, for her to make the corrections. Both the owner and her daughter came at me aggressively without knowing full details of the situation, they told me to leave the restaurant because all I did was complaint, and in fact took my order and threw it away in my face! I could not believe it as I was in shocked because there were other people there to witness their reaction and unprofessionalism. NEVER AGAIN WILL I STEP IN THAT PLACE! They lost a good customer and a whole bunch of others after I spread the word about how they treated me, over a misunderstanding."